History of Zero Defects

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History of Zero Defects
Michael Young
The conceptual development of Zero Defects started the Quality Revolution of the 80's. In fact, quite a few of the quality programs today have their roots in the skunkworks at PCA. Take SixSigma for instance. Its forrunner was a product called QES (Quality Education System) developed at PCA. Today technology has turned the "concept" into an execution system that prevents errors, mistakes and omissions. As an example a major medical device company has not seen an error, omission, mistake or returned product due to a manufacturing oversight in over 4 years using this system. If you'd like to learn more contact me.


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