SERVQUAL Questionnaire for Logistics Company (Forwarding)


 
SERVQUAL > Forum Log in

SERVQUAL Questionnaire for Logistics Company (Forwarding)
Maria Christina Collado, Project Manager, Philippines

Hi All,
Can someone give me an idea of what questions I need to prepare so I can measure the SERVQUAL of our company which is a logistics/forwarding company? Thanks.
 

 















 

  Do you wish to study further? You can learn more from the summary, forum, discussions, lessons, courses, training, instructions, expert tips, best practices and education sources. Register.  


Special Interest Group Leader
Dr. Paul Yap
Business Consultant

More on SERVQUAL
Summary
Forum
Best Practices

Expert Tips

Resources

About 12manage | Advertising | Link to us | Privacy | Terms of Service
Copyright 2017 12manage - The Executive Fast Track. V14.1 - Last updated: 21-10-2017. All names tm by their owners.