How the SERVQUAL Model is Applicable in Health Care Organizations


 
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How the SERVQUAL Model is Applicable in Health Care Organizations
Ann Mary, Member
How is the SERVQUAL model applicable in a health care organization? Could you give an example for the gaps in this field? Thanks......
 

 
SERVQUAL Model in Health Care Organisation
Dr. Paul Yap, SIG Leader
First of all, the Servqual model, as developed by ...
 

 











 

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