Is the SERVQUAL Model Free to Use? License?

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Is the SERVQUAL Model Free to Use? License?
James Sorensen, Accountant, India

Are any cost/fees/rules associated with using the SERQUAL model?

SERVQUAL Model Has no Fees Incurred
Dr. Paul Yap, Business Consultant, Malaysia
Obviously, the Servqual model has no fees incurred. The only thing you need is to deepen your knowledge about this model. You can attend courses conducted by Prof. Parasuraman.



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Dr. Paul Yap
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