Analysing SERVQUAL with SPSS

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Analysing SERVQUAL with SPSS
E Zachariah, Member
How do you analyse SERVQUAL data utilising SPSS? Thanks for your advice...

Steenbruggen, Member
I am using SERVQUAL for my masterthesis now. I designed a SERVQUAL survey with Formdesk. This gives an output in Excel of all collected data, and then the Excel document can be imported in SPSS to do the statistical analysis.

SERVQUAL Expectation and Perception Data Into SPSS
Rabdra, Member
I have just completed collecting data, but I don't know how to entry data into SPSS and how can I analyze 44 questions.. Both expectation and perception.

SERVQUAL Data Analysis
Jyotsana H, Member
I am using SPSS for data analysis. It seems to be effective.

How to Enter SERVQUAL Data in SPSS?
Sheetal, Member
So, how are you inputting the data Jyotsana? What is the format? I completed my data already but I don't know how to input the data.


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