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SERVQUAL > Forum > Referencing 12manage

Referencing 12manage
Anita Menkerud, Student (Other), Norway, Member
May I please refer to this 12manage page as a source in my master research, adopting the figure and linking the source to this web-page? I am studying for a master in vocational pedagogy and want to study business internal development of the company's own employees regarding developing service and service quality. (...) Read more? Sign up for free

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Referencing 12manage Pages
Jaap de Jonge, Management Consultant, Netherlands
Hi Anita, sure you may reference any 12manage page as a source in research, provided:
A. in printed materials: you mention as the source: - encyclopedia and expert communities on management methods and concepts.
B. for electronic versions (including web pages), we request to add a working link to the page you used as a resource.
Thank you.

Citation of 12manage
Jyotsana H, Student (University), India, Member
Thank you. I had the same question in my mind.

Special Interest Group Leader
Dr. Paul Yap
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