SERVQUAL for Product Quality

SERVQUAL > Forum > SERVQUAL for Product Quality

SERVQUAL for Product Quality
Younes Mazlumi
There is no pure service. The Gaps model is better to include product quality as well....Sign up

Product Free Services
Steve Barnes, Manager, Australia, Member
What is the product in a haircut or a doctor's consultation? I think there are product free services....Sign up

Product Free Services
Malgorzata Paulo, Student (University), Poland, Member
Babysitting may also by considered as a product-free service.
Of course we can use toys and devices, but in general it is possible to provide a ...Sign up

Special Interest Group Leader
Dr. Paul Yap
Business Consultant

Best Practices


About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
2019 12manage - The Executive Fast Track. V15.0 - Last updated: 18-7-2019. All names of their owners.