Standard SERVQUAL Questionaire

SERVQUAL > Best Practices > Standard SERVQUAL Questionaire

Standard SERVQUAL Questionaire
Asghar Sarrafizadeh, Professor, Iran, Member
Is there a standard questionnaire for SERVQUAL?...Sign up

Standard SERVQUAL Questionnaire
Eudora Hagan, Teacher, Ghana, Member
In my opinion, you can adopt the standard questionnaire and modify it to suit the area of investigation....Sign up

Standard SERVQUAL Questionnaire
Bogale Ditebo, Student (University), Botswana, Member
You can adopt the standard format and customize it to suit your environment. That's the good thing about the instrument - flexibility....Sign up

Standard SERVQUAL Questionnaire
Wilma Batista Souza Cruz, Student (University), Brazil, Member
I don't know if this message helps anyway, but you need to validate a modified questionnaire based on the standard one before applying it in some rese...Sign up

The Original 22 SERVQUAL Questions
Jaap de Jonge, Editor, Netherlands
The initial questionnaire as described in the paper: "SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality" by A. Par...Sign up

The Standard SERVQUAL Questions
Mehrdad, Business Consultant, India, Member
It was great for me to join in this 12manage group and I found what I was looking for here.
Yours sincerely, Mehrdad....Sign up

Special Interest Group Leader
Dr. Paul Yap
Business Consultant

Best Practices


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