SERVQUAL in Software Services


 
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SERVQUAL in Software Services
Sumit Arora
Can the SERVQUAL model be applied to software services?
 

 
SERVQUAL in Software Services
Safa Al-Nashmi, Technical professional specialist , Kuwait, Member
I'm proposing SERVQUAL module for measuring the quality of service provided by software application and its services where the discrepancy between use...
 

 
SERVQUALin a Software Production Center
ibrahim, Egypt, Member
I am also prose in my thesis how to use SERVQUAL as a scale to measure service quality in a software production center but I just started and want to ...
 

 
Customer Satisfaction for Software Services
stefania volpato, ICT Consultant, Italy, Member
Is it possible to see a SERVQUAL questionnaire for Software Services Services as example? Thanks very much....
 

 
 


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