The Importance of the Goals in Motivating Workers
I believe that success in motivating employees is well explained in McGregor's example
in which, to the question: "What are you doing?
", three stone masons working on a construction site answer differently:
- The first one says, "I'm breaking stones".
- The second worker answers: "I'm making a wall".
- And the third says: "I'm building a cathedral".
What is the difference between them? Possibly, the third worker believes in what he's making, and it's not just work, but it is part of his life, is part of him. Possibly, someone has managed to detect his passion, his internal pulsation or this someone has facilitated his task, his embodiment in a real object of production (very personal).
Anyone should try to use the skillful emotional intelligence to discover the most valuable in every team, their commitment to the task, their commitment to themselves, their commitment to their own happiness.
It is possible. I've seen it along my last 25 years of training people.