Business and IT Governance Model
What high level tools do we have to communicate business - IT governance?
In my humble opinion, there is still a huge gap between business (strategy) and supporting and enabling IT (strategy).
In a high definition study, I tried to figure out which instruments, tools, methods and techniques we have to describe, analyze and communicate the gap, so both business and IT managers can grow to a more mature business-IT governance model.
The high level tools I've come up with so far are:
- Information management
- What information do we (the business as a whole) need, how do we need it, what will it cost us, which are the risks...
- Information architecture
- How can we describe the business as a whole, the processes it needs, the information these processes need and generate...? But also, how do we align the different layers and disciplines of business and IT as they change (and they DO change).
- Service level management
- The "contracts" between business (what do we ask) and IT (what do we deliver and how much will it cost you). And also the processes the IT department uses to manage what they deliver (and the costs of it).
- Program- & Project management
- To manage the necessary changes in both business (processes) and IT.
Do we need more? Can we put all we need in these four categories to describe, analyze and communicate and, hopefully one day, close the gap between Business and IT?