Supplier Relationship Management
Cultivate a good relationship with suppliers so that they can contribute to the improvement of quality.
Supplier relationship management is important to the company's quality programs. The suppliers should be trained so that they know the changing needs of the firm they are dealing with and at the same time they are enabled to improve the quality of their products.
Suppliers should be reviewed regularly, so that those who are not meeting the specifications can either commit to improvement or give way to other suppliers who can deliver quality products.
Firm's should audit their suppliers regularly to ensure that they are constantly maintaining high quality standards.
Firm's who are sourcing supplier should not compromise quality with cheap price. The supplier should be able to deliver quality products at a better price.