How to Adapt Value Disciplines Model to Services / Schools?

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How to Adapt Value Disciplines Model to Services / Schools?
S K Bal Palekar, CxO / Board, India, Member
Is this model applicable to services - how? I can visualize what a manufacturing company wanting to be "operationally excellent" or a "product leader" will do. But if it is a service company (let us say a school), what should it do to be "operationally excellent" or a "product leader". I am looking for insightful answers....Sign up

Value Strategy for Schools
Johan van Rijsbergen, Teacher, Netherlands, Member
In my opinion schools (education) should try to adopt a customer intimacy (CI) strategy: trying a make education fit to the customer (within th...Sign up

Intimacy in Services and Schools
The key research done in the development of the "Disciplines" was that organizations needed to be at parity with their competition on two of the disci...Sign up


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