How to Adapt Value Disciplines Model to Services?

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Value Disciplines > Forum > How to Adapt Value Disciplines Model to Services?

How to Adapt Value Disciplines Model to Services?
S K Bal Palekar, CxO / Board, India, Member
Is this model applicable to services - how? I can visualize what a manufacturing company wanting to be "operationally excellent" or a "product leader" will do. But if it is a service company (let us say a school), what should it do to be "operationally excellent" or a "product leader". I am looking for insightful answers.
 

 
Value Strategy for Schools
Johan van Rijsbergen, Teacher, Netherlands, Member
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Customer Intimacy in Services and Schools
A.G.SUllivan
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Service of Value
Maurice Hogarth, Consultant, United Kingdom, Premium Member
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