Are Most Firms Opting for Operational Excellence?

Value Disciplines
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Jacky, US

Are Most Firms Opting for Operational Excellence?

Isn't it so that most (almost all) large corporations are opting for the operational excellence strategy? I find it difficult to mention more than a few examples for the other two. Perhaps the Product Leadership and Customer Leadership strategy are either for niche players or for temporary use.

  Dave, US

Operational Excellence

I would point out that Nike and Intel are product leaders. Just because they are large doesn't make the value they present automatically operation excellence.

  Paul, US

Operational Excellence

Jacky, I think your comment is just evidence of the importance of all three disciplines. While we might not be privy to a corporations strategy, it would appear that you could make an argument for all three value disciplines being the primary for most companies we would view as being successful or well managed.

  birhane, south korea

operational excellence

I think Dell is a good example of customer intimacy and Pfizer is a product leader and probably BMW is also a product l...

  Pamelah, USA

Operational Excellence

Jacky, there are great examples of large and small companies in each category: - Product Leaders are the "wow, what wil...

  James W, US

Excel in One Value Discipline

Pamelah, That's the point of the Treacy/Wiersema argument: True leaders do not have a reputation in more than one categ...

  Rich Sanford, US

Operational Excellence

Jacky - You can also think of Operational Excellence as offering a Discount Pricing Model....Walmart is an example.....N...

  Eoin Leahy
Business Consultant, Ireland


Apple demonstrated how product leadership often manifests as a redefinition of the market segment. By focusing on the as...

  Gary Wong
Consultant, Canada

Dell Computers is Operational Excellence

@Birhane: My understanding of Operational Excellence means manufacturing products and services that meet general specifi...

  Jaap de Jonge
Editor, Netherlands

How Dell Used to Be Customer Intimate

@Gary Wong: There used to be a time when Dell was famous for being the first to manufacture PC's to exact customer deman...


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