Mapping Outsourced Activities in VSM
Sandeep Ashtekar, Project Manager, India, Member
Dana, before jumping into VSM, you need to look into what business process are you trying to improve or needs improvement. From what you have mentioned, it looks like OTR along with various activities around supply chain management. Once you identify these processes at high level, you will find multiple sub processes under them that will be the issue you intend to tackle. In your case, order placement, forecasting, planning, replenishment, transportation and logistics seem to be processes that need to be considered. You can also refer to SCOR methodology.
For your case, please have a look on implementing JIT and Kanban
that will help eliminate waste and unwanted inventory.