Common Mistakes Made by Leaders in Changing a Corporate Culture
Gandhi Heryanto, Management Consultant, Indonesia, Premium Member
Culture is amorphous; there are no direct levers for shifting it in one direction or another. Changing corporate culture can be especially challenging. When trying to spearhead culture change, many leaders use the wrong tools.
According to a study by the research and advisory firm Gartner by having surveyed more than 7,500 employees and nearly 200 HR leaders at global companies and conducted in-depth interviews with 100 HR leaders, Gartner has written a report identifying the most- (and the least-) effective ways leaders try to transform culture.
To increase their odds of success, the report advises, leaders should avoid three mistakes:
- Don’t use simple adjectives to describe culture.
Because culture feels “squishy” and hard to describe, leaders tend to resort to a generic, overused set of adjectives, like about wanting to create a “culture of innovation” Instead of using a single adjective to describe the culture you aspire to, illustrate it ...