Clean Up Counterproductive Policies

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Changing Organization Cultures > Forum > Clean Up Counterproductive Policies

Clean Up Counterproductive Policies
Vincent Miholic, Manager, United States, Member
In start-ups, people tend to love working with each other, have each other's back, etc. As the entity grows and the original formula changes, the magic tends to fade. INDIVIDUAL objectives deviate from collective purpose. Multifaceted variables create + and - subcultural structures. Neither SWOTS nor 360s nor on-the-busers nor SixSigmas can reveal the magic. I'm intrigued by the policies and procedures that create the need for "Change" and change itself.
Have a policy that says, for instance, that employees must report being late at 6 minutes past their determined arrival (I know; an extreme example). For some reason someone found it necessary to institutionalize a cultural manifestation which distrusts the employee and doesn't believe supervisors are up to the task. Policies are created to correct bad actors but also to perpetuate the status quo. This isn't who or where we want to be? How did this happen? Messy people create messy policy and lots of loose change.
 

 
“Natural” versus Engineered Environments
Ernst Bouwer, Management Consultant, South Africa, Member
Thank you for your insightful post.
My topic heading, although not capturing all the complexity, links to policies used to engineer a “controlling” framework that seems unnatural and unfriendly towards employees. These policies and procedures, in my country, also are in reaction to national legislation and the associated compliance requirements, which in turn could complicate, disempower and slow down supervisors from acting quickly and flexibly, for example people discipline issues impacted on by labour legislation and policies. Perhaps I digress here from the core macro concept of your post, which I agree with.
Policies are good and bad. Policies being used to address undesirable behaviour is like a double edged sword with an up- and down-side. Perhaps the answer lies in having excellent, assertive and people-oriented leaders that instils a culture beyond the reach of those policy frameworks.
How this happened? Perhaps an “evolutionary” (legacy) remnant from the industrial era.
 

     
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