How to Change Bad Norms or Behaviors of your Team?

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I read an interesting article about changing bad norms or behavior. Suppose you're appointed as a new manager of a team that isn’t working hard enough or that is otherwise behaving in an objectionable, reprehensible way. Grenny (2017) provides some suggestions and/or steps to change bad behaviors/norms of your team effectively and with minimal resistance:

1. FEEDBACK: First you should obtain feedback from a number of key figures in the organization to ensure that your concerns about the bad norms in your department are truly valid and do conflict with the organization’s policies. Your concerns should not be just a matter of your own subjective personal view on appropriate norms and values.
2. ESTABLISH SUPPORT: Then you should investigate to what extent the bad norms are accepted throughout the team/organization. If, for example, people above you are supporting the bad behaviors, it will be difficult to change the behaviors. In that case it is necessary to first create (...) Read more? Sign up for free
   

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