How to Change Bad Norms or Behaviors of your Team?

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How to Change Bad Norms or Behaviors of your Team?
Anneke Zwart, Student (University), Netherlands, Moderator
I read an interesting article about changing bad norms or behavior. Suppose you're appointed as a new manager of a team that isnít working hard enough or that is otherwise behaving in an objectionable, reprehensible way. Grenny (2017) provides some suggestions and/or steps to change bad behaviors/norms of your team effectively and with minimal resistance:

Changing Bad Norms Requires Guidance, Leadership and Respect
Bernhard Keim, Business Consultant, Germany, Premium Member
Talking about proper behaviour is talking about MUTUAL RESPECT. The less you respect others, the less you will be respected by them. Schopenhauer once...

Interest & Engagement
Kunal A Bhat, Consultant, India, Member
I have been there. Practically, what worked for me was some introspection:
1. GOAL - What was my goal - to change behaviors or to improve product...

Address the Heart of Issue First
srinivas, Lecturer, India, Member
To me any change initiative requires first to ADDRESS THE HEART OF THE ISSUE (read Values). If there's a conflict then it hinders change. For example ...

Apply a Sense-Making Approach to Change System Behavior
Gary Wong, Consultant, Canada, Premium Member
You can try conventional practices such as interviewing, setting goals and standards. Post principles on the wall. Add in reward and punishment measur...

What to Do if Cultural Norms Conflict with Greatness
John Henry, Manager, United States, Member
@Bernhard Keim: Yes Bernard, I think you were spot on with the norms and respect issues. When we have encouraged ba...

Analyze the Past to Change for the Future
Dr.Abu-Gieseisa, Consultant, Sudan, Member
We have to collect learned hard lessons when we found ourselves following bad habits. That's why our team needs to analyze the past performance of th...

Trainings and Demonstrations of Cultural Values to Educate in Proper Behavior
Raza Usmani, ICT Consultant, Pakistan, Member
Leadership also includes TRAININGS and development of employees through demonstration of ethical and cultural values. To correct someone for their bad...

Treat your Employees with Respect to Get Rid of Behavioral Issues
Arif ur Rehman, Professor, Pakistan, Member
Whatever be the professional, corporate and social needs, an individual's behavior is reflected through the norms that are clearly visible in a partic...

Assess your Team First Before you Accept Management Responsibility
Ivan Kohlinsky, Management Consultant, United Kingdom, Member
It might be your own faultÖ When you are asked to take over a team, BEFORE YOU DECIDE you should surely have some insight into its members and their a...

What Got Us Here in the First Place?
Vincent Miholic, Manager, United States, Member
Amen on "Live it" and paraphrased, "I knew what?... Before I took this job?" What got us to norms and behaviors?
That's usually an easy question ...

Gold Brick Dirty Brick Approach to Change Bad Behavior
Jeff Washburn, Strategy Consultant, United States, Member
A manager cannot tell in advance what effect any particular action will have. In fact, "good" behavior may not produce desirable results, but they'll ...

Map-out a Process Flow to Change Wrong Behavior
Salieu Bojang, Student (University), United States, Member
Since "how" is representative of a process, then it's correct to say Grenny's 6 Step approach makes sense as it follows a normal problem identi...

Explain the Aim and Add an Element of Competition
Doaa Saayed, Student (University), Lebanon, Member
As a teacher and lab assistant the best way is to explain in details the aim of the work and its importance in addition to encouraging the team, in a ...

Dismantling Corruption in Public Administrations
Misbah Mokaddem, Management Consultant, Lebanon, Member
When corruption has become the NORM in a public organization, and when it has become VALUED and even considered as a ĎSMART BEHAVIORí then a change fr...

Are the Bad Behaviors of a Team Actually True?
Henry, Accountant, Jamaica, Member
My department is currently merging with another, we also have two bosses, one on the outside and the other is new. At first, the acting boss was engag...

Changing Bad Norms in your Team
Naveed khalid, Accountant, Pakistan, Member
- On #2 (Establish Support): If we have collected feedback then we don't always need to establish support. If we were getting positive comments, suppo...

Establishing Support for Changing Behavior is Very Important
Annette Rattigan-Leo, Saint Lucia, Member
It is important to gain support from above when attempting to change behavior. It becomes such a challenge when those above accept the wrong behavior ...

It Starts with a Changed Attitude
Bernhard Keim, Business Consultant, Germany, Premium Member
@John Henry: You mentioned it: It's about attitude that has to change first to make change happen. Attitude is ver...

First Accomplish Feedback and Support to Change Bad Team Behaviour
Philippe Barteau, Entrepreneur, France, Member
@Annette Rattigan-Leo: I agree in a tactical sense, getting Feedback (from your superiors and colleagues) and Suppo...

The Behavior Has to 'Want to Change'
John Henry, Manager, United States, Member
So if someone has a paycheck, and is doing nothing significant but complaining, they have a personal victory, they get something for nothing. So to co...

A New Paradigm: Behaviour Economics
Gary Wong, Consultant, Canada, Premium Member
@Dr.Abu-Gieseisa: The emerging practice of Behaviour ...

Kotterís 2 Change Processes
Gary Wong, Consultant, Canada, Premium Member
@Misbah Mokaddem: Be aware that Kotter has 2 change processes.

Nudge Theory Summary
Dr.Abu-Gieseisa, Consultant, Sudan, Member
Nudge theory (aka nudge) is a concept in behavioural science, political theory and economics that aims to influence the motives, incentives and decisi...

Examples of Nudging (Behavioural Ethics)
Gary Wong, Consultant, Canada, Premium Member
@Dr.Abu-Gieseisa: You can find some good examples in a study in the American Business Law Journal entitled

Organisational Change
Omondi, Manager, Kenya, Member
Change is driven by power and influence to align people to a cause (good or bad).
Organizations are political systems with networks controlled by...

Nudge Theory Summary
Gary Wong, Consultant, Canada, Premium Member
In 2008 Richard Thaler and Cass Sunstein co-authored the ground-breaking book Nudge: Improving Decisions about Health, Wealth and Happiness.


Changing Bad Behaviors of your Team: Dig Deep and Find 'Hot Buttons'
Ivan Kohlinsky, Management Consultant, United Kingdom, Member
I am afraid that in the recent environment the only way may be to 'dig deep' and fully understand what motivates them. It may not be the same as your ...

Tips to Change Bad Behaving Teams to Good
Maurice Hogarth, Consultant, United Kingdom, Member
  • To change the teamís behaviour, change the managerís. Everyone works according to how they are managed.
  • Try this:


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