How to change unwanted behavior of employees?

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Changing Organization Cultures > Forum > How to change unwanted behavior of employees?

How to change unwanted behavior of employees?
Edie
Unwanted behavior of the employees does affect the performance of the organization. Ultimately the customer will be dissatisfied. This, if not managed, will bring the company down. How does one go about changing unwanted behavior of the employees? (...) Read more? Sign up for free
 

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Behavioural Strategy
Douglas Hamilton
In response to Mr. Mosito - I have applied ABA (Applied Behavioural Analysis) techniques over many years now with many organisations, to bring about behavioural change.
The key to this is understanding the power of the way you manage positive / negative consequences for required behaviours. It's not a 'microwave' solution - it takes time - but it does generate results.
Inevitably, it has to start with leaders looking at their own behaviours and how they impact on the rest of the organisation. Whether positively or negatively, an organisation will get the behaviours it creates!
 

   

 
Changing Unwanted Behavior of Employees
Rodney Bowersox, Teacher, United States, Member
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