Changing Unwanted Behavior of Employees
Rodney Bowersox, Member
First of all evaluate the leader of that employee. Is that person modeling the values and performance wanted by the institution?
If so then look to see if the leader is giving the employee the tools to succeed in the position, if that need is met.
Go to the behavior itself, is it a training issue, has the leader explained the task and role of the duty position?
If so reiterate the need to perform in this manner, give the employee clear cut directives that will be evaluated over a certain period.
If the behavior is still substandard it is an intellectual or attitude problem and is best solved by elimination of that employee and looking for someone willing to give the desired output in that position.