How can we MEASURE Mindset Change?

 
Changing Organization Cultures > Forum > How can we MEASURE Mindset Change?

How can we MEASURE Mindset Change?
Miranda, Consultant, Netherlands, Member
To successfully change an organisation, one major step is often to change the mindset of the people. I am curious to your insights / knowledge:
1. How can we measure the improvements made on changing the mindset? (interviewing, observing, testing..?)
2. What exactly are we measuring? (stages, capabilities, reactions...?)
3. Did someone develop a tool such as an Excel sheet allowing us to keep track of the changes in mindset during a change process?...Sign up
 

 
Organization Culture NOT Easily Measured or Managed
Jacob Andrews, Entrepreneur, United Arab Emirates, Member
The organization culture is constituted of beliefs, values and norms and these is not easily judged or measured like sales performance, ...Sign up
 

 
How Can we Measure Mindset Change
Tim Boone, Management Consultant, United States, Member
Miranda, step 1 is to define mindset. What exactly do you mean by "mindset"?...Sign up
 

 
Changing Mindset and Values
E Gordon Whyte, Professor, United States, Member
The culture of an organization is influenced more by the "value set" of the leadership than it is by the "mindset". So the place to start is an ass...Sign up
 

 
Measuring Mindset Change
Scott Coplan, Project Manager, United States, Member
My co-author Dr. David Masuda and I just wrote a book, 'Project Management for Healthcare Information Technology', where we address this issue. A desi...Sign up
 

 
How Can we Measure Mindset Change?
John Muka, Consultant, Australia, Member
How you measure the mindset change should be part of your overall change management strategy. You can look at few indicators to focus on depending on ...Sign up
 

 
Mindset or Action?
Richard Davis, Management Consultant, United States, Member
As the earlier posts state, measuring mindset depends on finding a useful definition then the mapping technique described may also become valuable.Sign up
 

 
How we Can Measure Mindset Change? Answer
KHARAZMI, Professor, Iran, Member
To measure attitudes there are many standard questionnaires.
"Attitude change" is defined as: "different attitude" between two positions....Sign up
 

 
Feel Good Factor
Bantwal Prabhu, Teacher, India, Member
Mindset change is more or less subjective, but perhaps one can gauge it by the feel good factor in the organization. Objective parameters such ...Sign up
 

 
Measurement of Changing Mindset in a Company
JJ Barnard, CEO, South Africa, Member
Climate surveys used as a baseline and then later on as a measure, is an effective means to establish the quantum and pace of change....Sign up
 

 
Mindset Change
Saint-Macary, Consultant, France, Member
Change in a company means improvement of the capacity of a group to do something. How to measure that? Looking at the level of risk that the group is ...Sign up
 

 
Employee Engagement Surveys
joseph noone, Manager, France, Member
You can measure mindset change by measuring employee engagement. The more employees are engaged, the more their mindset is aligned to company g...Sign up
 

 
Measuring Mindset Changes
Ivan Kohlinsky, Management Consultant, United Kingdom, Member
I used to work for a well known American management consultancy and they used questionnaires 'before' and 'after', that contained a serious of ...Sign up
 

 
Mindset Change / Measurement
Richard de Laat, Change and integration Manager, Switzerland, Member
We have developed a readiness survey that is based on assessing the level of 'loyalty' that employees have for the change, based on Fred Reichh...Sign up
 

 
How Can we Measure Mindset Changes
Steve Neighbors, Strategy Consultant, United States, Member
By measuring the difference in the fruit of those changed beliefs from former beliefs. Attitude, behavior and actions all spring from one core beliefs...Sign up
 

 
Measuring Values
Leona Meditz, Director, United States, Member
Is there a tool that you find easy to use to measure values?...Sign up
 

 
Measuring Culture Change: Before, During and After
David Wilson, Manager, Canada, Premium Member
Many of the comments identify how to reactively measure culture change, but how would you measure change proactively? I believe the real answer...Sign up
 

 
Culture Change, Mindset and Its Measurement
Madan Gopal Agarwal, Business Consultant, India, Member
Culture is primarily constituted of 'beliefs, values and norms' which are, in turn, influenced by mindset of people. Further, culture change is a top-...Sign up
 

 
Measuring Mindset Changes by Attrition
Alexei Ilmetov, Manager, Russian Federation, Member
A relative index of such changes is the percentage of people leaving the company for the comparable time period (Sign up
 

 
Measuring Mindset Changes Deeply
Smitha, Student (MBA), Member
Measuring mindset changes deeply means:
- Study the body language
- Study the pattern of the work
- Concentrate on the Sign up
 

 
Engagement Surveys, Internet Survey, Benchmark
joseph noone, Manager, France, Member
Towers Watson do a lot of work on employee engagement surveys and you'll fin...Sign up
 

 
Outcomes Framework
Firstep Eapl Astimen, Manager, Indonesia, Member
Culture change management is one of outcomes oriented approach. Measurement should have at least three dimensions in an outcomes framework: readine...Sign up
 

 
Establish Baseline First
rgbwrgb, Business Consultant, China, Member
Remember that if we don't have a baseline, we can not measure any change or progress in mindset....Sign up
 

 
Measuring Mindset Changes by Informal Chat
meena, Manager, India, Member
It is the same way how you read people. Have an informal chat. Allow them to be easy and feel at home and "the cat will come out of the bag"....Sign up
 

 
Measuring Mindset Change
Michael de Groot
What a great question indeed. Have you come across Anthony Robbins's' 6 human needs? This tool would be interesting to evaluate where each memb...Sign up
 

 
The Focus of the Mindset Change
Keith Henderson, Member
The point of changing an organisation's mindset is presumably that the previous mindset is no longer appropriate. We should therefore focus on the ...Sign up
 

 
Organizational Culture and Stakeholder Mindset in Projects is Measurable
Huub Haverhals, Consultant, Netherlands, Member
Many projects fail due to relational problems, not rational problems. There is an innovative tool available that tells you what stakeholders th...Sign up
 

 
Changing Organization Culture
Arif ur Rehman, Professor, Pakistan, Member
I'd go by @Gordon's views; it's fundamentally a question of values, and practicing them that brings us up wi...Sign up
 

 
Measuring Mindset Change
Steve Brand, United Kingdom, Member
There are only two human behaviours that can be measured in real, demonstrable terms - what we do and what we say (ok, I'll allow a nuan...Sign up
 

 
Measuring Mindset Change via Indicators
Lorna Calumpang, Consultant, Philippines, Member
Perhaps, this can be measured by coming up with indicators of successful mindset change. One such indicator perhaps would be the initiative of ...Sign up
 

 
Measuring Culture Change
Lynda Stack, United States, Member
The easiest method I can think of is to measure participation in optional activities. Things like wellness incentives, voluteer activities and ...Sign up
 

 
Measuring Mindset Change
Steve Brand, United Kingdom, Member
I'm following this debate with some interest... And a lot of concern.
As professional behavioural change experts (?), we should be familiar with ...Sign up
 

 
Measuring Mindset Change
aderoju, Consultant, Nigeria, Member
Quite an interesting subject. All individuals have their own mindset, which comprises of the totality of the experiences of their life.
<...Sign up
 

 
Measuring Mindset Changes with CPR
Jaime Miret, Director, Spain, Member
One of the most important tools that I've already used successfully is CPR (Continued Performance Reviews) related to each work space or work d...Sign up
 

 
Measuring Variance in Mindset Change with DMAIC
Patrick Cochran, Director, United States, Member
Measuring any change process implies that a potential need for change has been identified.
Six S...Sign up
 

 
Measuring Mindset Change with DMAIC
Bantwal Prabhu, Teacher, India, Member
I agree with the idea of Patrick Cochran to try the techniques used in problem solving such as DMAIC, Six Sigma which have been used extensivel...Sign up
 

 
Use Observed Behavior as an Indicator of Mindset Change
Patrick Cochran, Director, United States, Member
Mindset change implies a change in behavior. Human-centered change is linked to bahavior. We can use observed behavior as an indicator of change of...Sign up
 

 
What Behaviors Demonstrate Mindset Change?
Steve Brand, United Kingdom, Member
Patrick, you're on the right lines. Observed behaviour (and change in that behaviour) is the only way to measure a person's mindset. Therefore the que...Sign up
 

 
What Behaviors Demonstrate Mindset Change
Patrick Cochran, Director, United States, Member
It seems that one must first establish an "objective" in order to identify a measurable behavior. One may be willing to think of change as evidence of...Sign up
 

 
How Can we Measure Mindset Change?
joseph noone, Manager, France, Member
In the most recent issue of Strategy + Business, there is an excellent article on Edward T. Schein’s approach to changing cultural mindsets. The Schei...Sign up
 

 
Measuring Mindset Change
Richard de Laat, Change and integration Manager, Switzerland, Member
Great conversation, very rich. Makes me think of the Organizational Performance Model by Dave Hanna. Dave developed a brilliant model of the or...Sign up
 

 
How Big is the Question?
rgbwrgb, Business Consultant, China, Member
The only thing we can see is behavior. Under behavior we find attitudes, then values, then needs. The last three make up the whole mindset. The...Sign up
 

 
Mindset Change - what Can we Change?
Richard de Laat, Change and integration Manager, Switzerland, Member
As to values - look at Clare Graves' Spiral Dynamics, his double helix model (‘the e...Sign up
 

 
Summarized Approach to Measure Change of Mindset
Miranda Kok, Accountant, Netherlands, Member
Based on above comments, I have summarized the following approach. This approach I believe could be applied for any change to be adopted - it's quite ...Sign up
 

 
Summarized Approach Measuring Change
Richard de Laat, Change and integration Manager, Switzerland, Member
Hi Miranda, I like the summary. What would make it even better is showing the relationship with the organizational attributes that should be designed ...Sign up
 

 
The Causal System in Discussion
rgbwrgb, Business Consultant, China, Member
Consider the following causal system for change or measuring change:
The performance-set comes from the behavior-set.
The behavior-s...Sign up
 

 
Adding Weight Factors to Parameters
Jagdish B Acharya, Consultant, India, Premium Member
Miranda has done a really good job of summarizing as well as measuring the process of change.
I feel that adding weighing factors to the param...Sign up
 

 
Weighing Parameters
Miranda, Consultant, Netherlands, Member
Please explain the added value within the 'measurement process' of weighing parameters. Can only think of it's use, if used to judge who or whi...Sign up
 

 
Measuring Change in Mindset: the Change Mirror
M.A. Kieft, Manager, Netherlands, Member
The Research Centre facilitating change & organization dynamics of the Open University in the Netherlands has developed a research tool, called "Th...Sign up
 

 
Measuring Change in Mindset: the Change Mirror
Madan Gopal Agarwal, Business Consultant, India, Member
Hi Mr. Kieft: it seems amazing. Can you please share some more details of this new tool e.g. what it is, how it works, where to find more details etc....Sign up
 

 
Ways to Add Weighing Factors
Jagdish B Acharya, Consultant, India, Premium Member
Real life situations are never black and white. We often have "grades" in change. The best state of changed behaviour could be given a score of 10 and...Sign up
 

 
The Balance for Mindset Change
Arif ur Rehman, Professor, Pakistan, Member
‘When the rate of change outside,’ as held by Jack Welch, ’exceeds the rate of change inside, the end is in sight'. By chiseling political support and...Sign up
 

 
How to Measure or Track Mindset Change?
lemos, Consultant, United States, Member
Organizational culture assessment is based on the competing values frameworkSign up
 

 
Measuring Mindset Changes with Attitude Surveys
Ivan Kohlinsky, Management Consultant, United Kingdom, Member
One way we used to measure it when I worked for a well known American management consultancy was to use an 'attitude questionnaire'. Before and...Sign up
 

 
Mindset Change and Organizational Culture
Bantwal Prabhu, Teacher, India, Member
The culture of an organisation has two components, short term and long term:
- The short term focuses on survival against severe competition.
...Sign up
 

 
Mindset and Culture Can Be Measured!
Huub Haverhals, Consultant, Netherlands, Member
Based on over 20 years of experience in measuring culture, values and behaviour in over 40 countries and over 250.000 individual measurements, Sign up
 

 
Measuring Mindset Change: The SCARF Model
Sylvia Grant, Consultant, Australia, Member
Miranda, that is a really excellent question.
I have successfully used the SCARF Model [David Rock] to survey stakeholders before and after the c...Sign up
 

 
Measuring Mindset Change
Leodegardo M. Pruna, Professor, Philippines, Member
Mindset is internal to the individual owner. The individual's behavior pattern is an external indicator of what could be his/her mindset. This behavio...Sign up
 

 
Measuring Mindset Change by Leading Indicators
Lafayette Howell, Director, United States, Member
I have found success by identifying "leading indicators" rather than lagging indicators. Typically, most change programs have something that is being ...Sign up
 

 
Is the Mindset Change Succesful? Count Mistakes and Problems
Bernhard Keim, Business Consultant, Germany, Premium Member
The real challenge for the changed mindset is not the mind, but the shift in the daily routine. In the best case people start to think differently abo...Sign up
 

 
Measuring Mindset Change
Hesston Johnson, DBA, Manager, United States, Member
There are several valuable comments thus far identifying the use of survey instrumentation and check-re-check approaches.
I believe, before chang...Sign up
 

 
Changing Mindset or Anything Else...
Eyal Policar, Entrepreneur, Israel, Member
Changing mindset of people is not about changing people but their behaviors. That can be done through incentives. Some organizations use money, sporty...Sign up
 

 
Mindset Change Response
Victor Bergh, Management Consulting, South Africa, Member
@Michael de Groot: Great reply. Add to it the SCARF model and the Gallup survey constructs and I think we have som...Sign up
 

 
Mindset Change Response
mouna, Student (University), Member
I think we can measure the mindset change by collecting and analysing qualtitive data through surveys and questionnaires....Sign up
 

 
The Trend is more Important than the Numbers
Javier Elenes, Business Consultant, Mexico, Member
I sugest to perform a simple measure like a monthly or quarterly survey from 1 to 10. The trend in the results is more important than the accuracy of ...Sign up
 

 
Use Attitude Questionnaires Before and After
Ivan Kohlinsky, Management Consultant, United Kingdom, Member
The questionnaire needs to be completed under supervised exam conditions so that the answers to a number of short questions are given as a knee jerk r...Sign up
 

 
Why are You Wanting to Change the Mindset?
John Hardwick, Business Consultant, United Kingdom, Member
In my view the answer to this question (Why are you wanting to change the mindset?) leads to the way to measuring success.
It is impossible to...Sign up
 

 
Explain Objectives Clearly, and Describe Expected Performance
Maria Montero, Coach, Venezuela, Member
Managers and supervisors must listen to their collaborators to find fundamental questions on objectives and performance. From the information gathered...Sign up
 

 
Measuring the Mindset of Behaviour
Maurice Hogarth, Consultant, United Kingdom, Premium Member
Consider a five-tier pyramid of cannon balls.
The top ball represents observable “behaviour” the bottom level balls represent “attitude”.
Mo...Sign up
 

 
Measuring Organizational Change
SEKE Cyrille Cyro, Coach, Benin, Member
I am accompanying an institutional strengthening program that aims to «Boosting civil societies in French-speaking Africa through the development of C...Sign up
 

 
Organizations are Constantly Changing
Gary Wong, Consultant, Canada, Premium Member
I've been one of many who have in the past used surveys, questionnaires, interviews to capture "before" and "after" differences. The problem has alway...Sign up
 

 
In my View, Changing Mind Set is Fundamental
Maria Montero, Coach, Venezuela, Member
@Gary Wong: I like your approach, but two things regarding "mind set":
1. It's not about becoming a therapist...Sign up
 

 
Mentee Decides on a Mindset Change
Gary Wong, Consultant, Canada, Premium Member
@Maria Montero: Point well taken, Maria, regarding changing mindsets. The question for me is who decides? As a ment...Sign up
 

 
A Mind Set is Like a City Map
Maria Montero, Coach, Venezuela, Member
@Gary Wong: If you see the new reality through and old mind set, It would be like using your city map of 1980s to g...Sign up
 

 
A Great Survey to Use
Kathleen A. Paris, Consultant, United States, Member
I recommend Paul Herr's Horsepower System survey tool which measures change in attitudes. It asks the right question. Here’s a Sign up
 

 
Use a Narrative Map
Gary Wong, Consultant, Canada, Premium Member
@Maria Montero: If I was a mentor carrying around a city map of 1980s, I certainly wouldn’t be a very effective one...Sign up
 

 
Influencing Mindset or Changing Behaviour or Vice Versa
Maurice Hogarth, Consultant, United Kingdom, Premium Member
@Gary Wong: I agree that managers are unlikely to be competent to change attitude & mindset but... ...Sign up
 

 
The Trend of the Measure is More Important than the Precise Number
Javier Elenes, Business Consultant, Mexico, Member
A SIMPLE way to Measure Everything it is to use a scale from 0 to 10. For example, I used it in one company to measure the working environment.
O...Sign up
 

 
Change versus Influence
Gary Wong, Consultant, Canada, Premium Member
@Maurice Hogarth: I agree interactions are observable behaviours. My comments are more directed at ...Sign up
 

 
Weakness of Numerical Trends: No Context (Background)
Gary Wong, Consultant, Canada, Premium Member
@Javier Elenes: I like the idea of monitoring trends but using 1-10 Likert scales can quickly becom...Sign up
 

     
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