How can we MEASURE Mindset Change?

Changing Organization Cultures
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Miranda
Consultant, Netherlands

How can we MEASURE Mindset Change?

To successfully change an organisation, one major step is often to change the mindset of the people. I am curious to your insights / knowledge:
1. How can we measure the improvements made on changing the mindset? (interviewing, observing, testing..?)
2. What exactly are we measuring? (stages, capabilities, reactions...?)
3. Did someone develop a tool such as an Excel sheet allowing us to keep track of the changes in mindset during a change process?

  Jacob Andrews
Entrepreneur, United Arab Emirates
 

Organization Culture NOT Easily Measured or Managed

The organization culture is constituted of beliefs, values and norms and these is not easily judged or measured like sales performance, a balance sheet or a profit and loss statement.

  Tim Boone
Management Consultant, United States
 

How Can we Measure Mindset Change

Miranda, step 1 is to define mindset. What exactly do you mean by "mindset"?

  E Gordon Whyte
Professor, United States
 

Changing Mindset and Values

The culture of an organization is influenced more by the "value set" of the leadership than it is by the "mindset". So t...

  Scott Coplan
Project Manager, United States
 

Measuring Mindset Change

My co-author Dr. David Masuda and I just wrote a book, 'Project Management for Healthcare Information Technology', where...

  John Muka
Consultant, Australia
 

How Can we Measure Mindset Change?

How you measure the mindset change should be part of your overall change management strategy. You can look at few indica...

  Richard Davis
Management Consultant, United States
 

Mindset or Action?

As the earlier posts state, measuring mindset depends on finding a useful definition then the mapping technique describe...

  KHARAZMI
Professor, Iran
 

How we Can Measure Mindset Change? Answer

To measure attitudes there are many standard questionnaires. "Attitude change" is defined as: "different attitude" betw...

  Bantwal Prabhu
Teacher, India
 

Feel Good Factor

Mindset change is more or less subjective, but perhaps one can gauge it by the feel good factor in the organization. Obj...

  JJ Barnard
CEO, South Africa
 

Measurement of Changing Mindset in a Company

Climate surveys used as a baseline and then later on as a measure, is an effective means to establish the quantum and pa...

  Saint-Macary
Consultant, France
 

Mindset Change

Change in a company means improvement of the capacity of a group to do something. How to measure that? Looking at the le...

  joseph noone
Manager, France
 

Employee Engagement Surveys

You can measure mindset change by measuring employee engagement. The more employees are engaged, the more their mindset ...

  Ivan Kohlinsky
Management Consultant, United Kingdom
 

Measuring Mindset Changes

I used to work for a well known American management consultancy and they used questionnaires 'before' and 'after', that ...

  Richard de Laat
Change and integration Manager, Switzerland
 

Mindset Change / Measurement

We have developed a readiness survey that is based on assessing the level of 'loyalty' that employees have for the chang...

  Steve Neighbors
Strategy Consultant, United States
 

How Can we Measure Mindset Changes

By measuring the difference in the fruit of those changed beliefs from former beliefs. Attitude, behavior and actions al...

  Leona Meditz
Director, United States
 

Measuring Values

Is there a tool that you find easy to use to measure values?...

  David Wilson
Manager, Canada
 

Measuring Culture Change: Before, During and After

Many of the comments identify how to reactively measure culture change, but how would you measure change proactively? I ...

  Madan Gopal Agarwal
Business Consultant, India
 

Culture Change, Mindset and Its Measurement

Culture is primarily constituted of 'beliefs, values and norms' which are, in turn, influenced by mindset of people. Fur...

  Alexei Ilmetov
Manager, Russian Federation
 

Measuring Mindset Changes by Attrition

A relative index of such changes is the percentage of people leaving the company for the comparable time period (Attriti...

  Smitha
Student (MBA)
 

Measuring Mindset Changes Deeply

Measuring mindset changes deeply means: - Study the body language - Study the pattern of the work - Concentrate on th...

  joseph noone
Manager, France
 

Engagement Surveys, Internet Survey, Benchmark

Towers Watson do a lot of work on employee engagement surveys and you'll find a lot of information on their website. The...

  Firstep Eapl Astimen
Manager, Indonesia
 

Outcomes Framework

Culture change management is one of outcomes oriented approach. Measurement should have at least three dimensions in an ...

  rgbwrgb, China
 

Establish Baseline First

Remember that if we don't have a baseline, we can not measure any change or progress in mindset....

  meena
Manager, India
 

Measuring Mindset Changes by Informal Chat

It is the same way how you read people. Have an informal chat. Allow them to be easy and feel at home and "the cat will ...

  Michael de Groot, United Kingdom
 

Measuring Mindset Change

What a great question indeed. Have you come across Anthony Robbins's' 6 human needs? This tool would be interesting to e...

  Keith Henderson
 

The Focus of the Mindset Change

The point of changing an organisation's mindset is presumably that the previous mindset is no longer appropriate. We sho...

  Huub Haverhals, Netherlands
 

Organizational Culture and Stakeholder Mindset in Projects is Measurable

Many projects fail due to relational problems, not rational problems. There is an innovative tool available that tells y...

  Arif ur Rehman
Professor, Pakistan
 

Changing Organization Culture

I'd go by @Gordon's views; it's fundamentally a question of values, and practicing them that brings us up with the quest...

  Steve Brand
United Kingdom
 

Measuring Mindset Change

There are only two human behaviours that can be measured in real, demonstrable terms - what we do and what we say (ok, I...

  Lorna Calumpang, Philippines
 

Measuring Mindset Change via Indicators

Perhaps, this can be measured by coming up with indicators of successful mindset change. One such indicator perhaps woul...

  Lynda Stack, United States
 

Measuring Culture Change

The easiest method I can think of is to measure participation in optional activities. Things like wellness incentives, v...

  Steve Brand
United Kingdom
 

Measuring Mindset Change

I'm following this debate with some interest... And a lot of concern. As professional behavioural change experts (?), w...

  aderoju
Consultant, Nigeria
 

Measuring Mindset Change

Quite an interesting subject. All individuals have their own mindset, which comprises of the totality of the experiences...

  Jaime Miret
Director, Spain
 

Measuring Mindset Changes with CPR

One of the most important tools that I've already used successfully is CPR (Continued Performance Reviews) related to ea...

  Patrick Cochran
Director, United States
 

Measuring Variance in Mindset Change with DMAIC

Measuring any change process implies that a potential need for change has been identified. Six Sigma DMAIC, a well know...

  Bantwal Prabhu
Teacher, India
 

Measuring Mindset Change with DMAIC

I agree with the idea of Patrick Cochran to try the techniques used in problem solving such as DMAIC, Six Sigma which ha...

  Patrick Cochran
Director, United States
 

Use Observed Behavior as an Indicator of Mindset Change

Mindset change implies a change in behavior. Human-centered change is linked to bahavior. We can use observed behavior a...

  Steve Brand
United Kingdom
 

What Behaviors Demonstrate Mindset Change?

Patrick, you're on the right lines. Observed behaviour (and change in that behaviour) is the only way to measure a perso...

  Patrick Cochran
Director, United States
 

What Behaviors Demonstrate Mindset Change

It seems that one must first establish an "objective" in order to identify a measurable behavior. One may be willing to ...

  joseph noone
Manager, France
 

How Can we Measure Mindset Change?

In the most recent issue of Strategy + Business, there is an excellent article on Edward T. Schein’s approach to changin...

  Richard de Laat
Change and integration Manager, Switzerland
 

Measuring Mindset Change

Great conversation, very rich. Makes me think of the Organizational Performance Model by Dave Hanna. Dave developed a br...

  rgbwrgb, China
 

How Big is the Question?

The only thing we can see is behavior. Under behavior we find attitudes, then values, then needs. The last three make up...

  Richard de Laat
Change and integration Manager, Switzerland
 

Mindset Change - what Can we Change?

As to values - look at Clare Graves' Spiral Dynamics, his double helix model (‘the emergent, cyclical, double helix mode...

  Miranda Kok
Accountant, Netherlands
 

Summarized Approach to Measure Change of Mindset

Based on above comments, I have summarized the following approach. This approach I believe could be applied for any chan...

  Richard de Laat
Change and integration Manager, Switzerland
 

Summarized Approach Measuring Change

Hi Miranda, I like the summary. What would make it even better is showing the relationship with the organizational attri...

  rgbwrgb, China
 

The Causal System in Discussion

Consider the following causal system for change or measuring change: The performance-set comes from the behavior-set. ...

  Jagdish B Acharya
Consultant, India
 

Adding Weight Factors to Parameters

Miranda has done a really good job of summarizing as well as measuring the process of change. I feel that adding weighi...

  Miranda
Consultant, Netherlands
 

Weighing Parameters

Please explain the added value within the 'measurement process' of weighing parameters. Can only think of it's use, if u...

  M.A. Kieft
Manager, Netherlands
 

Measuring Change in Mindset: the Change Mirror

The Research Centre facilitating change & organization dynamics of the Open University in the Netherlands has developed ...

  Madan Gopal Agarwal
Business Consultant, India
 

Measuring Change in Mindset: the Change Mirror

Hi Mr. Kieft: it seems amazing. Can you please share some more details of this new tool e.g. what it is, how it works, w...

  Jagdish B Acharya
Consultant, India
 

Ways to Add Weighing Factors

Real life situations are never black and white. We often have "grades" in change. The best state of changed behaviour co...

  Arif ur Rehman
Professor, Pakistan
 

The Balance for Mindset Change

‘When the rate of change outside,’ as held by Jack Welch, ’exceeds the rate of change inside, the end is in sight'. By c...

  lemos
Consultant, United States
 

How to Measure or Track Mindset Change?

Organizational culture assessment is based on the competing values framework by Cameron & Quinn. It has 4 culture types ...

  Ivan Kohlinsky
Management Consultant, United Kingdom
 

Measuring Mindset Changes with Attitude Surveys

One way we used to measure it when I worked for a well known American management consultancy was to use an 'attitude que...

  Bantwal Prabhu
Teacher, India
 

Mindset Change and Organizational Culture

The culture of an organisation has two components, short term and long term: - The short term focuses on survival again...

  Huub Haverhals, Netherlands
 

Mindset and Culture Can Be Measured!

Based on over 20 years of experience in measuring culture, values and behaviour in over 40 countries and over 250.000 in...

  Sylvia Grant
Consultant, Australia
 

Measuring Mindset Change: The SCARF Model

Miranda, that is a really excellent question. I have successfully used the SCARF Model [David Rock] to survey stakehold...

  Leodegardo M. Pruna
Professor, Philippines
 

Measuring Mindset Change

Mindset is internal to the individual owner. The individual's behavior pattern is an external indicator of what could be...

  Lafayette Howell
Director, United States
 

Measuring Mindset Change by Leading Indicators

I have found success by identifying "leading indicators" rather than lagging indicators. Typically, most change programs...

  Bernhard Keim
Business Consultant, Germany
 

Is the Mindset Change Succesful? Count Mistakes and Problems

The real challenge for the changed mindset is not the mind, but the shift in the daily routine. In the best case people ...

  Hesston Johnson, DBA
Manager, United States
 

Measuring Mindset Change

There are several valuable comments thus far identifying the use of survey instrumentation and check-re-check approaches...

  Dr. Eyal Policar
Entrepreneur, Israel
 

Changing Mindset or Anything Else...

Changing mindset of people is not about changing people but their behaviors. That can be done through incentives. Some o...

  Victor Bergh
Management Consulting, South Africa
 

Mindset Change Response

@Michael de Groot: Great reply. Add to it the SCARF model and the Gallup survey constructs and I think we have somethin...

  mouna
Student (University)
 

Mindset Change Response

I think we can measure the mindset change by collecting and analysing qualtitive data through surveys and questionnaires...

  Javier Elenes
Business Consultant, Mexico
 

The Trend is more Important than the Numbers

I sugest to perform a simple measure like a monthly or quarterly survey from 1 to 10. The trend in the results is more i...

  Ivan Kohlinsky
Management Consultant, United Kingdom
 

Use Attitude Questionnaires Before and After

The questionnaire needs to be completed under supervised exam conditions so that the answers to a number of short questi...

  John Hardwick
Business Consultant, United Kingdom
 

Why are You Wanting to Change the Mindset?

In my view the answer to this question (Why are you wanting to change the mindset?) leads to the way to measuring succes...

  Maria Montero
Coach, Venezuela
 

Explain Objectives Clearly, and Describe Expected Performance

Managers and supervisors must listen to their collaborators to find fundamental questions on objectives and performance....

  Maurice Hogarth
Consultant, United Kingdom
 

Measuring the Mindset of Behaviour

Consider a five-tier pyramid of cannon balls. The top ball represents observable “behaviour” the bottom level balls rep...

  SEKE Cyrille Cyro
Coach, Benin
 

Measuring Organizational Change

I am accompanying an institutional strengthening program that aims to «Boosting civil societies in French-speaking Afric...

  Gary Wong
Consultant, Canada
 

Organizations are Constantly Changing

I've been one of many who have in the past used surveys, questionnaires, interviews to capture "before" and "after" diff...

  Maria Montero
Coach, Venezuela
 

In my View, Changing Mind Set is Fundamental

@Gary Wong: I like your approach, but two things regarding "mind set": 1. It's not about becoming a therapist, but bec...

  Gary Wong
Consultant, Canada
 

Mentee Decides on a Mindset Change

@Maria Montero: Point well taken, Maria, regarding changing mindsets. The question for me is who decides? As a mentor I ...

  Maria Montero
Coach, Venezuela
 

A Mind Set is Like a City Map

@Gary Wong: If you see the new reality through and old mind set, It would be like using your city map of 1980s to get to...

  Kathleen A. Paris
Consultant, United States
 

A Great Survey to Use

I recommend Paul Herr's Horsepower System survey tool which measures change in attitudes. It asks the right question. He...

  Gary Wong
Consultant, Canada
 

Use a Narrative Map

@Maria Montero: If I was a mentor carrying around a city map of 1980s, I certainly wouldn’t be a very effective one. So ...

  Maurice Hogarth
Consultant, United Kingdom
 

Influencing Mindset or Changing Behaviour or Vice Versa

@Gary Wong: I agree that managers are unlikely to be competent to change attitude & mindset but... "we avoid changing be...

  Javier Elenes
Business Consultant, Mexico
 

The Trend of the Measure is More Important than the Precise Number

A SIMPLE way to Measure Everything it is to use a scale from 0 to 10. For example, I used it in one company to measure t...

  Gary Wong
Consultant, Canada
 

Change versus Influence

@Maurice Hogarth: I agree interactions are observable behaviours. My comments are more directed at changing a per...

  Gary Wong
Consultant, Canada
 

Weakness of Numerical Trends: No Context (Background)

@Javier Elenes: I like the idea of monitoring trends but using 1-10 Likert scales can quickly become a burden instead of...

  Maurice Hogarth
Consultant, United Kingdom
 

Mindset Influencing for Change

@Gary Wong:I'm still unclear as to your referents Gary. Don't we influence in order to cause change? Disagree regarding...

  Gary Wong
Consultant, Canada
 

Coaches Have a Game Plan in Mind

@Maurice Hogarth: It depends on your definition of "coach". I'm applying the team sports analogy where a Head Coach has ...

 

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