The Leader's Role in Culture Change
The leadership in most cases craft and engineer the culture change. They need to demonstrate the aspects of the new culture
. They begin to own and dispense the new ways
. A new culture must be learnt and learning is a process. The leadership enacts the appropriate learning environment
through questioning, developing a shared vision and removing barriers to learning.
The leadership style
will determine the quality of information and feedback that the leadership receives. If the leadership is proud and hides errors
, the staff of an organization will learn to play the camouflage game. In the end they will appear to have changed the culture, but deep inside there will be no change.