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What is Organisational Culture?
David Bovis, Business Consultant, United Kingdom, Member
None of the post's here initially define what organisational culture is.
To include it: "Communication and behaviour that reflects the virtues, values and beliefs of a group being considered".
Then we must naturally consider the details behind perception, beliefs etc. i.e. the psychology of culture - how & why people think the way they do, which leads to their reactions (behaviours) which forms culture.
Once we can perceive this, we can address 'attitudes' in cultural layers, in relation to how the 'system communicates' to exercise 'control' and how this drives reactions that are in unconscious opposition to 'change'.
We must start to look at 'culture change' from the 'people system' perspective.
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Organizational Culture as Defined by Schein
Robert Chenault, Student (University), United States, Member Schein describes organization culture as "a pattern of shared basic assumptions that the group learned as it solved its problems of external adaptation and internal integration, that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way you perceive, think, and feel in relation to those problems. Cultural norms are often referred to as, "the way we do things around here."
In terms of changing culture, efforts should be directed at creating norms that allow for individual preference while supporting the desired behavior.
One of the biggest challenges in successful cultural change is to identify key behaviors that are critical for organizational success. The cultural change effort should then be directed at making that behavior a norm.
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