The ADDIE Model for Trainings
Here's a summary of the ADDIE Model, a well known methodology for training interventions - Analysis, Design, Development, Implementation, Evaluation.
The five phases for creating training (or determining that training is not the solution):
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Analysis is the process of gathering data to identify the challenge - the gap between desired and current state and determine how to address - the who, what, when, where, and why of the intervention (and how training and what blend of training contributes to solving the challenge).
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Design is the approach that will address the challenge (curriculum, training program, blended learning, performance support).
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Development is the phase where training materials and content are created (or selected) and developed based on the learning objectives.
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Implementation occurs when the course is delivered, whether in person or electronically.
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Evaluation is the ongoing process of developing and improving instructional materials based on feedback received during and following implementation.