Evaluating Training Programs: the Four Levels of Learning Evaluation (Kirkpatrick Model)

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Training Within Industry > Best Practices > Evaluating Training Programs: the Four Levels of Learning Evaluation (Kirkpatrick Model)

Evaluating Training Programs: the Four Levels of Learning Evaluation (Kirkpatrick Model)
Jaap de Jonge, Management Consultant, Netherlands
Donald Kirkpatrick's and Jack Phillips' 4 Levels of Learning Evaluation model helps to evaluate training programs. As you proceed through each of the levels, the training evaluation becomes more difficult, requires more time, but provides more valuable information. The 4 levels of Kirkpatrick's Evaluation Model are: Level 1. Reaction: what participants thought and felt about the training (satisfaction; "smile sheets") Level 2. Learning: the resulting increase in knowledge and/or skills, and change in attitudes. This evaluation occurs during the training in the form of either a knowledge demonstration or test. Level 3. Behavior: the transfer of knowledge, skills, and/or attitudes from classroom to the job (change in job behavior due to training program). This evaluation occurs 3-6 months post training while the trainee is performing the job. Evaluation usually occurs through observation. Level 4. Results: the final results that occurred because of attendance and participation in a (...) Read more? Sign up for free
 

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Kirkpatrick Model Experiences
Shruti Misra, Coach, India, Member
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Evaluating Training Programs:
Ulhas Ganu, Business Consultant, India, Member
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