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3 Steps and Tips to Say: No
Jaap de Jonge, Management Consultant, Netherlands
As a professional you're actively managing your time and the tasks and goals you work on. This does mean that at some point you will have to say "No" to requests made upon you by other people. You probably already have more tasks than you can perform...
Unfortunately for many people, saying no is hard. They should learn to say goodbye to being a people pleaser and learn how to confidently say no to someone without feeling bad about it. Luckliy, saying "No" is a skill which you can learn and practice. Here are 3 straightforward steps for saying "No" in approximate order:
- STEP 1. AVOID AN IMPULSIVE REACTION. Buy some time and first do a quick (CBA) of the task you are asked to perform, considering your goals and values. That includes the opportunity cost (the cost of not doing the task). Whether you actually like the task, or the person making the request, should not dominate your choice.
- STEP 2. KEEP IT SHORT. Be firm when you express the "No", but give a sh (...) Read more? Sign up for free
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