The Workflow Processes of Taylor. Criticisms
Jaap de Jonge, Editor
Frederick Winslow Taylor used (for the first time) time studies
to find and achieve "the best scientific way'.
These studies involved breaking down each job into component parts, timing each part and rearranging the parts into the most efficient method of working.
Taylor wanted to transform management into a set of calculated and written techniques ('scientific management').
Criticisms of Taylor's time studies:
- Time studies are just a disguised tool of management to make people work harder (unions),
- Under scientific management employee skills and initiatives are passed from the individual to management (Cadbury, Thompson).