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How to Combine Employee Empowerment with Operational Discipline? Gulati's 3P Framework
Jaap de Jonge, Management Consultant, Netherlands
According to Professor Ranjay Gulati, executives and managers have trouble resolving the tension between employee empowerment and operational discipline (in short: freedom and control). Freedom refers to trusting employees to think and act independently in behalf of the organization. Such freedom is known to increase , improve organizational performance, and to be conducive to innovation. However, unlimited freedom and/or zero control might be inefficient and impractical.
That's why Gulati suggests a "refinement" of earlier work of Bartlett and Ghoshal, who suggested a model built on an engaging corporate purpose, flexible management processes and an employee development policy. In order to resolve the tension between employee empowerment and operational discipline in a more practical and user-friendly way, he suggests a 3P Framework:
- PURPOSE - A single shared goal that sums up the "why" of the organization. It provides direction and meaning to everything th (...) Read more? Sign up for free
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