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How to Combine Employee Empowerment with Operational Discipline? Gulati's 3P Framework
Jaap de Jonge, CEO, Netherlands, Editor
According to Professor Ranjay Gulati, executives and managers have trouble resolving the tension between employee empowerment and operational discipline (in short: freedom and control). Freedom refers to trusting employees to think and act independently in behalf of the organization. Such freedom is known to increase organizational commitment, improve organizational performance, and to be conducive to innovation. However, unlimited freedom and/or zero control might be inefficient and impractical.
That's why Gulati suggests a "refinement" of earlier work of Bartlett and Ghoshal, who suggested a model built on an engaging corporate purpose, flexible management processes and an employee development policy. In order to resolve the tension between employee empowerment and operational discipline in a more practical and user-friendly way, he suggests a 3P Framework:
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Empowerment versus Discipline
Henry Velasquez, Entrepreneur, Colombia, Member Discipline and empowerment have been two important points to contrast in several studies. But the reality is: empowerment is not successful without di... |
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Too Simple Approach
Bernhard Keim, Business Consultant, Germany, Premium Member Replace Freedom by Creativity and Control by Coordination and you get a better framework for a viable organisation.
In our times the boundaries o... |
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Innate Ability and Outside Control
Alan, Student (University), China, Member Freedom and control are both important to motivate employees and run a company.
In my opinion, freedom is more like an innate ability that has bo... |
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Struggling with Empowerment vs. Control
Jaap de Jonge, CEO, Netherlands, Editor I guess we can all see organizations with lots of “white collar” workers, both for profit and non-profit, struggling with this tension between:
<... |
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Redefine Control
Dr. Remenyi, Coach, Austria, Member In my work as a consultant the companies I consulted have found it necessary to redefine the usual concepts of control and trust. So far, control has ... |
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Aspects of Balance Freedom <> Control
Jayaram, Business Consultant, India, Member Most organisations seem to have missed the balance of Gulati.
My experience is that most of the time the ego of superior defeats the empow... |
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Empowerment Must Emphasize Discipline
Armando Aramayo, Business Consultant, Peru, Member If the rules are clear and everyone knows that they must be followed, empowering certain people is an extraordinary element for competitiveness. That ... |
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Employee Empowerment versus Operational Discipline
Fredrick Odenge, Turnaround Manager, Kenya, Member It is a wonderful thing to empower employees in any organization. This gives them freedom to execute their mandate. However, empowerment of employees ... |
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Follow the Golden Rules
Bernhard Keim, Business Consultant, Germany, Premium Member @ Fredrick Odenge: Follow the 1st Golden Rule: "Treat others at least as good as you want to be treated by them". An... |
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Cultural Biases in Empowerment versus Discipline
Patric Siesing, Consultant, Sweden, Member Well, it also depends on the culture. My point of departure is Swedish. Where it is not easy to fire people and where the unions have leverage. It is ... |
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Empowerment versus Control for Millennials
Josephat Olwal Ngesah, Kenya, Member What you all have said is true. Our organizations are-not straight jackets (ed: ~restraining clothing for people who may cause harm to themselves or o... |
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Employee Empowerment Against Unwanted Anarchy
Maurice Hogarth, Consultant, United Kingdom, Member In order to balance wanted empowerment against unwanted anarchy, the essence would seem to be:
- KNOWLEDGE; An understanding and accept...
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