How to Transfer Tacit Experience Globally

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How to Transfer Tacit Experience Globally
KETM AB, Manager, Sweden, Member
Along with Chinese companies going global comes the need to reducing ramp-up time and cutting costs during knowledge and experience transfer. Investing in new technologies and patents is one part of the coin but how to effectively transfer the new knowledge to the involved employees?
KETM enables the company's key persons to transfer their unique expertise to colleagues in satellite offices around the globe for instance in Europe, Africa and USA. The focus is on:
  • The tacit knowledge
  • Measuring the results with a new type KPIs.
The goal is to implement the KET-method into the company project/management platform. The application area is basically everything from transferring knowledge between two individuals to ensure global development projects.
KETM is a young Swedish company. The company was founded by Tommy Berg and Ola Stillbäck. Together they have over 50 years of experience in the automotive industry. They realized how difficult it was to transfer knowledge and experience from one completed project to another. They also understood that the lack of knowledge transfer had a negative impact on the projects ramp-up time and that the key to success lies in the ABILITY TO TRANSFER TACIT KNOWLEDGE.
One of the business cases shows that the KET-method enabled Volvo Buses to reduce the support time with 15% in 2012 and another 10% in 2013 when they transferred work packages to one of their satellite offices. To know more about how Volvo Buses succeeded in their project, please visit the homepage of KETM and watch the video.
 

     
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