What Have you Learned About Management?

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Jaap de Jonge
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What Have you Learned About Management?

🔥NEW Surely there is at least one special thing you have learned in your life about business administration or management… Why don't you share that on 12manage and help others? You are likely to get surprising reactions from all over the world. We all learn and benefit from it.

Look up your subject and start a new forum topic now.

Management Consultant, India

Soft Skills

Soft skills are the most important thing in life and surely business management is all about it. Skills like time management, negotiating, stress management, change management, delegating etc. are needed everywhere in marketing, HR, finance etc. and helpful in day to day life as well...

  Om Tiwari
Turnaround Manager, India

Integrity and Intuition

On decision making I learned that integrity and intuition are the most valuable virtues to have. Once integrity is practiced our intuitive wisdom develops and helps to find a solution - even for those issues which are not in the range of our core competency. Integrity means being brutally honest, but remaining factual. Egoless, boundary-less teams can be had with such transparency.
And delegation becomes easier.

Entrepreneur, India

Being Aware of what to do and Perform in the Best Manner

Management is a continuous process of holistic improvement within yourself and in the environment around. It is not just reacting, but keeping close and being sensitive to what is happening around you and responding in time and with appropriate measures.

  Aniket Deolikar
Consultant, India

Learnings from Leaders - Leadership

Being in the chief of staff organization gave me exposure to the executive leadership of the organization and I clearly saw how effective the leadership is at that level. It's the leadership style which motivates the employees to work and aim for the betterment of yourself as well as the organization. When we observe such effective leadership we aspire to become like that and that is a strong motivation which keeps me going.

  Ronald Chan Chua
Student (University), Philippines

What I Learned as a Startup Manager

Being a manager for a small startup taught me to be more outspoken in a respectable way, and that I should set boundaries for myself, for others, and actually have the strength of will to enforce such boundaries or policies.

  Masco R. Settles
United States

Manage Stuff and Lead People

I learned in my 30+ year career that compassion is the guide for your passion. We MANAGE things that help us achieve goals. But we LEAD people by serving them with compassion as they are the ones who get the work done!

  Francois Laenen
Manager, Syria

Pull - Push

I am looking to my retirement soon, I've worked as a Plant Manager in Arabic factories and as Sales Director for European companies.
As an Organisational Head, I used both Pull and Push approaches. Both bring results. But there is a big variance in terms of which approach brings in the best. After trying both, I am now a strong advocate of the 'Pull strategy'. However:
- Sometimes you need to push a car out from the mud.
- And there is an old saying that goes something like: "The speed of the leader is the speed of the team".

  Dr. Winston Lynch
Project Manager, United States

Management Effectiveness

There are three takeaways that I have learned about effective management.
1. Purpose driven organization have long term success with a connected culture. Therefore, effective leaders establish a connected culture by building rapport with their employees.
2. The environment that leaders create with their teams is an important factor for innovation.
3. Leaders who have integrity are honest and firm in their moral principles hence easily establish strong bonds with their employees. It is unfortunate that when it comes to moral principles there seem to be a crisis in all spectrum of leadership.

  Sunita Rani
Teacher, India

Importance of Listening for Managers

I learned that we underestimate the power of listening in management. Listening to my subordinates specifically helped me. I learned to suspend my judgment and listen to subordinates, colleagues, and of course seniors.

  A McClintock

The Basis of Good Management

@Om Tiwari: Of all the skills and attributes we need (and we need so many) the main ones to me are honesty, fairness and availability.


Management as an Art

Just as a craftsman meticulously designs and bring an artifact to reality were people see the result of his/her labour. management is an art that we need to nurture from way back before we actually start seeing result at individual, subunits, and organisation level. All the management skills learned and inherently acquired must be used to better all facets of the economy. When all of us start using what we have learnt in management we will be able to act more intelligent and skilled. Moreover, we will understand the drawbacks that come with mismanagement of personnel who contribute to the micro/macroeconomics of the company and country we serve.

  Vic Lee
Business Consultant, Singapore

Pragmatic Business Management Skills

Classic traditional management knowledge acquired from the best business schools only provides the students with a management toolkit, but this is not enough to achieve business success. Interestingly, many of the world's top millionaires didn't even enter the gate of any university. I prefer to polish up street smarts' entrepreneurial talents and innovative management skills.

  Iraklis Goniadis
Business Consultant, Greece

Management Servant

While seeking efficiency and effectiveness, management must serve their employees by ensuring the conditions for them to unfold their skills.

  Benard Dowe
Manager, Zimbabwe

Employee Experience = Client Experience

One of the best ways to ensure great Client Experience (CX) and enhanced CLV (Customer Lifetime Value) is to ensure that you look after your employees very well. Once their workplace experience is is great, they are motivated to give out the same experience to your clients. See also Relationship Between Employee Retention and CRM.


My Management and Manager Takeaways

One thing have learnt so far is that management is a process, a task, a discipline and also a profession... It needs a manager that plans, organizes, directs and controls the efficient use of the resources and the organization's most valuable assets in order to achieve the goals/objectives of the organization effectively.

  David Mensah
Student (University), United States

Manage Thyself

Management has taught me that to manage people or organization, I should first be able to manage myself and family first before extending it outside. Realizing this is an eye opener to position oneself for the future.


Qualities of Managers

I've been a manager for nearly 10 years and have supported leaders to manage units for more than 20 years. I realize that integrity in management always goes hand in hand with the art of management, this must be practiced as a skill. One must sharpen your own knowledge and pass it on to colleagues to perform their jobs effectively according to the wishes of their superiors. Therefore, the training of soft skills in management is a prerequisite for the success of managers. Accompanying quick thinking, grasping the situation through listening and feeling also makes a great manager. (translated by 12manage).

  Om Tiwari
Turnaround Manager, India

Honesty and Integrity is Basics of Management

@A McClintock: It is all about developing a team of good executives. Our demonstration of integrity brings trust. This actually makes a magical bonding and therefore the potential of the team is better utilized.

Coach, Jordan

Managers and Leaders are Different

It is clear that to be a manager is mostly different than to be a leader… Nobody likes rules, instructions, orders to achieve the goal of the organisation and all such things of what managers depend on their job. We don't deny that rules and instructions are important, but the most important thing for leaders is to depend on their charisma and characters to affect employees for achieving the goals.The language of threat and orders is less effective than the language of love and closeness between leaders and employees and that's what leaders mostly depend on for their work.

  Denis H. Nixon
Management Consultant, Philippines

Basics that Managers Struggle With

My main learnings in retrospect were three:
1. Delegating and trust. Being aware of how much you trust the person to whom you are delegating. Full trust in capability and commitment to deliver is easy. Trust in capability but not in the commitment to deliver requires me as a manager to follow up on delivery. Full trust in the commitment to deliver but not in the capability means I have to delegate and commit to coaching as needed. Delegation and abdication are close relatives. Delegation can move responsibility but not accountability.
2. Giving feedback. The ability to be pinpointed (factual and controlled in emotion) in providing feedback and willingness to listen and, maybe be wrong in the "ass-u-me" department.
3. Performance reviews must never be surprises and reinforce developing the person being reviewed. It is a formalized summary of your success in developing your direct reports.

Management Consultant, Ghana

Know Yourself and your Organization First

@David Mensah: I agree and have learnt over the years that management is about knowing yourself first, being true to yourself in word and deed (congruency). And knowing what the organisational goals are and then pursuing these goals with and through others.

Administrador, Venezuela

Leadership is the Key in Management

What I learned most of all about management is that leadership is the key in management. You have to inspire, motivate and push a given team through your own behavior, positive energy, vision and capacity to take decisions, no matter how complex they are; they will respond accordingly. The closer you are, know your people, listen, understand what they want, how they feel, and act in consideration, the better results you can obtain from your team, in line with the organization objectives.

  Hubert Gibbs

Pull and Push in Management

@Francois Laenen: Thanks for sharing that. The ability to determine and effectively use the appropriate method can make a big difference in the outcome.

  Balagere Prasad
Business Consultant, India

My Learnings from Management

Management practise taught me about people, finance, strategy and technology in the areas of automotive & machinery manufacturing for 35 years. In addition gave me an insiders understanding to Toyota Production System (or Lean), innovation and customer interfacing.


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