Strategy Maps for Customer Service Organizations

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Strategy Maps for Customer Service Organizations
Ganesh Bhat, Management Consultant, India, Member
Hi, can someone comment on how SMs for Customer Service Organizations/Units are different from default ones? Any ideas or pointers are appreciated! Thanks & Regards....

Strategy Maps in Customer Service Organizations / Units
GEOFFREY NYAMBANE, Manager, Kenya, Member
Hi Ganesh. Because all organizations, service or manufacturing have sustainability and/or stakeholders wealth as their objective, strategy and strateg...



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