Managing Cross-Divisional Collaboration and Strategy Maps




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22
Steven Bleistein, Japan

Managing Cross-Divisional Collaboration and Strategy Maps

Often, achievement of a Critical Success Factor requires collaboration of two or more divisions across organizational boundaries. For example, to increase sales of new products in overseas markets, collaboration between international sales, R&D, and marketing might be required.
However, these divisions tend to be managed separately, and might also have separate divisional strategy maps.
While strategy maps can help in working out a collaborative relationship between vertical organizational entities, strategy maps and BSC seem to offer little for managing horizontal collaboration relationships, responsibilities and accountabilities compared to managing vertical commitments.
I would be interested in community member experiences, and what have you done to address this issue?
 

Rating

 
2
Rick McPherson
Teacher, United States
 

Cross Functional Collaboration - Alignment Maps

I have used an "Alignment Chart" (or map) to show on the right the top goals/objectives of the busin... Sign up

 
1
Arthi Sairaman
Project Manager, United States
 

Managing Cross-divisional Collaboration

Alignment of commitments and goals at the senior divisional leadership level is going to be critical... Sign up

 
1
Elizabeth Coleman
Innovation Consultant, New Zealand
 

Collaboration of Two or More Divisions Across Organizational Boundaries

You can also establish a cross-functional board at level three in the organization, reporting to the... Sign up

 
2
Eric Buining
Consultant, Netherlands
 

Cross-divisional Collaboration

Horizontal and vertical collaboration can indeed be establised by using alignment maps. However, the... Sign up

 
1
Mohamed Hisham, Sri Lanka
 

Practical Collaboration of Two or More Divisions

In layman terms, collaboration begins with a broader and open minded thinking starting with division... Sign up

 
1
Steven Bleistein, Japan
 

Response from Original Poster

I appreciate all of the comments and reactions to my original post. Some very good advice and insigh... Sign up

 
1
Carel Venter
Business Mentor, South Africa
 

Cross Divisional Collaboration Strategy

Based on my experience, it is possible and also crucial to optimize inter-divisional synergy. The a... Sign up

 
3
Francois Aye
Management Consultant, Switzerland
 

Collaboration is an Intangible Asset

Collaboration is indeed a must as the most value-creating processes often cross units of business. C... Sign up

 
2
Essens
Strategy Consultant, Netherlands
 

Cross Divisional Collaboration

Collaboration is a basic requirement for achieving adequate responses to complex problems. Networkin... Sign up

 
2
Eric Buining
Consultant, Netherlands
 

Inherent Simplicity

The basic assumption made within this discussion is that reality is complex. Complexity is usually d... Sign up

 
1
Vivek Joshi, India
 

Cross Divisional Collaboration

First examine if the objective is important to the organization as a whole ie, is it a part of the f... Sign up

 
1
Eric Buining
Consultant, Netherlands
 

Collaboration and Sun Tzu

The basic assumption underlying the BSC is that the Critical Success Factors (CSF's) are included ba... Sign up

 
0
Deepa
Consultant, India
 

Cross Divisional Collaboration

I think in tandem with what @Peter Essens is saying. Cross divisional collaboration cannot be on pap... Sign up

 
1
masvimbo
Manager, Zimbabwe
 

When Managing Cross-divisional Collaboration is Easy

I think that if the benefits and advantages of the collaboration are clearly spelled out and if such... Sign up

 
0
Mohamed Hisham, Sri Lanka
 

Communicate Goal to Achieve Cross Divisional Collaboration

Agree with Masvimbo totally, its all about clear communication and how the communication been execut... Sign up

 
2
Eric Buining
Consultant, Netherlands
 

Networking and Communication are not the Answer

Most of the comments I have seen are trying to solve symptoms and not root causes. As long as depar... Sign up

 
1
Amir Khodaparast, United Kingdom
 

CoBRA Programmes and a Collaboration Blueprint

This is an interesting discussion as it centres around our entire business value and propositions. W... Sign up

 
2
John Thomas
Business Consultant, Canada
 

Cross Divisional Collaboration Strategy

When the Strategy Map is cascaded down through the organization the KSFs should be mandatory to ensu... Sign up

 
1
Jaap de Jonge
Editor, Netherlands
 

Example of “Normalized Indicator” and “Composite Indicator”

@John Thomas: Very interesting... Please can you give one example how you could use such a “Normaliz... Sign up

 
2
John Thomas
Business Consultant, Canada
 

Example of “Normalized Indicator” and “Composite Indicator”

The "Normalized" indicator is one where all the indicators have a similar basis e.g. % and where a h... Sign up

   

More on Strategy Maps:
Summary
DIscussion Topics
Should the Strategy be Communicated? How Much? To Whom?
👀Managing Cross-Divisional Collaboration and Strategy Maps
🔥How to Use a Strategy Map to Perform a Quick Strategy Check
Selection in Customer Perspective of Strategy Maps
Successful Cases of Strategy Maps
Are Balanced Scorecard and Strategy Map the Same?
Strategy Maps for Public Sector Organizations / Government
Synergy in Strategy Maps?
BSC or OKR?
Disadvantages / Problems with Strategy Maps
Strategy Maps for Customer Service Organizations
Strengths of Strategy Maps
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