Managing Cross-Divisional Collaboration and Strategy Maps

      
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		            		Steven Bleistein, Japan
			            
Managing Cross-Divisional Collaboration and Strategy Maps

	          		Often, achievement of a Critical Success Factor requires collaboration of two or more divisions across organizational boundaries. For example, to increase sales of new products in overseas markets, collaboration between international sales, R&D, and marketing might be required.

However, these divisions tend to be managed separately, and might also have separate divisional strategy maps.

While strategy maps can help in working out a collaborative relationship between vertical organizational entities, strategy maps and BSC seem to offer little for managing horizontal collaboration relationships, responsibilities and accountabilities compared to managing vertical commitments.

I would be interested in community member experiences, and what have you done to address this issue?
				      
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										              2

						            	Rick McPherson
Teacher, United States
												
				                Cross Functional Collaboration - Alignment Maps

													I have used an "Alignment Chart" (or map) to show on the right the top goals/objectives of the busin... Sign up
				              
										              1

						            	Arthi Sairaman
Project Manager, United States
												
				                Managing Cross-divisional Collaboration

													Alignment of commitments and goals at the senior divisional leadership level is going to be critical... Sign up
				              
										              1

						            	Elizabeth Coleman
Innovation Consultant, New Zealand
												
				                Collaboration of Two or More Divisions Across Organizational Boundaries

													You can also establish a cross-functional board at level three in the organization, reporting to the... Sign up
				              
										              2

						            	Eric Buining
Consultant, Netherlands
												
				                Cross-divisional Collaboration

													Horizontal and vertical collaboration can indeed be establised by using alignment maps. However, the... Sign up
				              
										              1

						            	Mohamed Hisham, Sri Lanka
												
				                Practical Collaboration of Two or More Divisions

													In layman terms, collaboration begins with a broader and open minded thinking starting with division... Sign up
				              
										              1

						            	Steven Bleistein, Japan
												
				                Response from Original Poster

													I appreciate all of the comments and reactions to my original post. Some very good advice and insigh... Sign up
				              
										              1

						            	Carel Venter
Business Mentor, South Africa
												
				                Cross Divisional Collaboration Strategy

													Based on my experience, it is possible and also crucial to optimize inter-divisional synergy.
The a... Sign up
				              
										              3

						            	Francois Aye
Management Consultant, Switzerland
												
				                Collaboration is an Intangible Asset

													Collaboration is indeed a must as the most value-creating processes often cross units of business. C... Sign up
				              
										              2

						            	Essens
Strategy Consultant, Netherlands
												
				                Cross Divisional Collaboration

													Collaboration is a basic requirement for achieving adequate responses to complex problems. Networkin... Sign up
				              
										              2

						            	Eric Buining
Consultant, Netherlands
												
				                Inherent Simplicity

													The basic assumption made within this discussion is that reality is complex. Complexity is usually d... Sign up
				              
										              1

						            	Vivek Joshi, India
												
				                Cross Divisional Collaboration

													First examine if the objective is important to the organization as a whole ie, is it a part of the f... Sign up
				              
										              1

						            	Eric Buining
Consultant, Netherlands
												
				                Collaboration and Sun Tzu

													The basic assumption underlying the BSC is that the Critical Success Factors (CSF's) are included ba... Sign up
				              
										              0

						            	Deepa
Consultant, India
												
				                Cross Divisional Collaboration

													I think in tandem with what @Peter Essens is saying. Cross divisional collaboration cannot be on pap... Sign up
				              
										              1

						            	masvimbo
Manager, Zimbabwe
												
				                When Managing Cross-divisional Collaboration is Easy

													I think that if the benefits and advantages of the collaboration are clearly spelled out and if such... Sign up
				              
										              0

						            	Mohamed Hisham, Sri Lanka
												
				                Communicate Goal to Achieve Cross Divisional Collaboration

													Agree with Masvimbo totally, its all about clear communication and how the communication been execut... Sign up
				              
										              2

						            	Eric Buining
Consultant, Netherlands
												
				                Networking and Communication are not the Answer

													Most of the comments I have seen are trying to solve symptoms and not root causes.
As long as depar... Sign up
				              
										              1

						            	Amir Khodaparast, United Kingdom
												
				                CoBRA Programmes and a Collaboration Blueprint

													This is an interesting discussion as it centres around our entire business value and propositions. W... Sign up
				              
										              2

						            	John Thomas
Business Consultant, Canada
												
				                Cross Divisional Collaboration Strategy

													When the Strategy Map is cascaded down through the organization the KSFs should be mandatory to ensu... Sign up
				              
										              1

						            	Jaap de Jonge
Editor, Netherlands
												
				                Example of “Normalized Indicator” and “Composite Indicator”

													@John Thomas: Very interesting... Please can you give one example how you could use such a “Normaliz... Sign up
				              
										              2

						            	John Thomas
Business Consultant, Canada
												
				                Example of “Normalized Indicator” and “Composite Indicator”

													The "Normalized" indicator is one where all the indicators have a similar basis e.g. % and where a h... Sign up
				              
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