Usage of the McFarlan Grid
The McFarlan Grid is a useful tool for IT planning
. IT executives have failed to provide a solid "risk analysis" to the business model, which is why B & IT relationships fail. The 2007 Standish Group survey proves this point with over 39% of IT projects with budgets over $10 million failed.
Like office space, and employees, IT is a support resource to the business
and must master the art of proving the ROI through consistent "performance". This is called the "confidence factor".