Focus on Alignment Has Positive Impact on Momentum
The integration of business processes and ict processes, including the quality of the knowledge concerning this integration and alignment, are going to play an important role in the future to keep on providing high quality it services to customers.
Realising ict goals is crucial to deliver added value to reach business objectives and add value to customers of the business..
To realize these ict goals and to indeed add value, as it department, to the customer or company, there should be more focus on the alignment of business - and it processes and it should make an effort to get more insight in what core business their customers are in.
To focus on these topics as an organization can also contribute in a positive way to momentum.