How to Make a Sensible Decision in the Toughest Situations?

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Chloe Xu, Director, Australia
It is easy to be paralyzed for managers when they are forced to make decisions in tough situations, especially in those where they have understood all the facts and done all the analysis, but still cannot figure out what to do. Badaracco (2016) encourages managers to use following practical questions to tackle very tough decisions:
  1. WHAT ARE THE NET, NET CONSEQUENCES of all my options? Open your mind and put aside the initial assumption about what should be done, assemble a panel of trusted advisers and experts, and consider together with them every course of available actions and their consequences in the real-world, thoroughly and analytically. Meanwhile, it could be very useful to have a second pair of eyes to question your thinking and preventing you from rushing to conclusions or falling into the trap of group-thinking.
  2. WHAT ARE MY CORE OBLIGATIONS? Step out of the comfort zone, put yourself in the shoes of all stakeholder groups, especially the most disadvan (...) Read more? Sign up for free

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