Too Many Management Levels in Municipal Government

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David Wilson
Manager, Canada

Too Many Management Levels in Municipal Government

🔥NEW A recent review of municipal governments for large cities has shown many major cities (over 1 million in population) have too many levels of management. If you combine a hierarchy that is too tall (e.g., 6 levels of management versus 4 levels of management) with a high ratio of management to non-management (e.g., High = 1:10 versus Low = 1:20) employees, you will find that the organization is too top heavy.
The cost to taxpayers (e.g., businesses and residents) is high because of a poor organizational structure.
This ineffective, inefficient and expensive structure can be found in other levels of government as well. A recent report by a large Union in Alberta, Canada identified savings of over $100.0 million due to poor organizational design. Too bad the majority of elected City Council members have done nothing.
It is likely that other levels of government also have too many managers and too many management levels.
An effective organization should "not" have too many levels or too many managers.

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