Next Step after Voice Of Processes have been Defined?

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Ayoob Karuthora
Manager, Saudi Arabia

Next Step after Voice Of Processes have been Defined?

We have defined all the Voice Of Processes for our 6Ϭ Lean Manufacturing project.
What should be our next step to construct a 6-Sigma Project charter in line with VOP?

  Ger de Waard
Management Consultant, Netherlands
 

VOC/CCR/CTQ Tree Development

After VOC comes determining the CTQs. You now only have the need, its now time to determine the critical customer requirements i.e. the drivers and then the CTQs. You can apply a CTQ tree to help you with that.

 

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