Next Step after Voice Of Processes have been Defined?

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Next Step after Voice Of Processes have been Defined?
Ayoob Karuthora, Premium Member
We have defined all the Voice Of Processes for our 6Ϭ Lean Manufacturing project.
What should be our next step to construct a 6-Sigma Project charter in line with VOP? 		 

 
VOC/CCR/CTQ Tree Development
Ger de Waard, SIG Leader
After VOC comes determining the CTQs. You now only have the need, its now time to determine the critical customer requirements i.e. the drivers and then the CTQs. You can apply a CTQ tree to help you with that.
  

 











 

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