Is Six Sigma Enough? (To Improve the Quality Level of an Organization...)




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MARIO ALVARADO
Teacher, Costa Rica

Is Six Sigma Enough? (To Improve the Quality Level of an Organization...)

In order to improve a process, or to get a new standard or higher quality level in an organization, is 6 Sigma a good approach?
My partners say that 6 Sigma is just for solving actual problems (d=define a problem), but it's not the best way to improve.
What do you think?
 

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2
Jens Folke
Consultant, Denmark
 

6 Sigma or Kaizen

Your colleagues have a very narrow perspective of Six Sigma. After improving the process i-stage) a control-plan is needed, and that involves Kaizen among others. Lean Six Sigma is an integrated approach to process improvements and product design.

 
2
Matthias Bittrich
Business Consultant, Germany
 

It Depends...

It depends on the level of pain.
Is it sufficient to close gaps of customer-experiences (see: Kano model) by continuous improvements, id est: small steps?
Or do you need a huge critical hit like re-engineering?
6sigma means quality improvement, but maybe the solution for your problems is Poka Yoke? Maybe your problem is based on a wrong understanding of the customer? Never forget: you and your company never define what quality is - only the customer does.
As a senior consultant for process excellence I recommend a clear definition of the pain to find out if an expensive 3-6-months 6 sigma project is really necessary.

 
2
Jens Folke
Consultant, Denmark
 

Is 6 Sigma Always a 3-6 Months Project?

I also see the use of the DMAIC model in a Kaizen event, i.e. one stage plan of 2-6 weeks duration, ... Sign up

 
7
pankaj negandhi
Consultant, India
 

6 Sigma and / or Kaizen

6 sigma is an organisational approach to satisfy customer needs, expectations and customer delight. ... Sign up

 
3
pankaj negandhi
Consultant, India
 

Other tools may supplement

Organisation productivity depends upon change management and one of the tools is 6 sigma. Kaizen w... Sign up

 
3
Michael Jensen
Student (MBA), United States
 

Try a Lean Six Sigma Approach

@Jens Folke: I agree that your colleagues have a narrow perspective. While Six Sigma is a proven met... Sign up

 
3
zhang
mechanics, China
 

6 Sigma is a Systematic Way, not Focusing Enough on Improving Efficiency

I agree with you. 6 sigma is not efficient for improving efficiency. 6 sigma is a system and work ap... Sign up

 
2
Matthias Bittrich
Business Consultant, Germany
 

Six Sigma is One Method Out of Many Possibilities

@Yuqin: Six Sigma offers a wide range of methods, from scamper over fishbone up to 5 Why root cause ... Sign up

 
2
Maharaja Himandu Upadhyay
Manager, India
 

Is Six Sigma Enough to Improve Quality

Basically Six Sigma does not improve a process automatically. It provides various structured method ... Sign up

 
1
Matthias Bittrich
Business Consultant, Germany
 

Reaching Minds is Essential in Quality Improvement

@Maharaja Himandu Upadhyay: (Lean) Six Sigma is a suitcase of methods. All for nothing, if you do ... Sign up

   

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