Differentiating Six Sigma from TQM
Marten van der Zee, Student (University), Netherlands
Although invented at Motorola, Six Sigma has been perfected at General Electric. GE is truly the home of Six Sigma. The factors differentiating Six Sigma from Total Quality Management are Six Sigma's:
- Emphasis on measurement and statistical science
- Rigorous and structured training deployment plan (champion, master black belt, black belt and green belt)
- Project focused approach with a single set of problem solving techniques such as DMAIC (Define, Measure, Analyse, Improve, Control)
- Reinforcement of Juran tenets (top management leadership, continuous education and annual savings plan).