Differences Between Six Sigma and TQM

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Marten van der Zee
Analyst, Netherlands

Differences Between Six Sigma and TQM

Although invented at Motorola, Six Sigma has been perfected at General Electric. GE is truly the home of Six Sigma. The factors differentiating Six Sigma from Total Quality Management are Six Sigma's:
- Emphasis on measurement and statistical science
- Rigorous and structured training deployment plan (champion, master black belt, black belt and green belt)
- Project focused approach with a single set of problem solving techniques such as DMAIC (Define, Measure, Analyse, Improve, Control)
- Reinforcement of Juran tenets (top management leadership, continuous education and annual savings plan).

 

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