Customer Experience Management is a New Dimension to Customer Retention


 
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Customer Experience Management is a New Dimension to Customer Retention
SURYAWANSHI CHANDRASHEKHAR, Professor, India, Member
CEM is the process of analyzing products utilities, attributes, and offerings as well as expectations of consumers to adapt the respective product. Developing a unique CEM strategy could develop the customer relationship and improves customer retention....Sign up
 

 























 


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