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Three Levels of Culture Iceberg
Jan Emerton, UK
We have used the concept of Schein's three levels in conjunction with the 'iceberg' analogy;
Behaviour - visible, changeable
Attitudes - under the surface, may change over time,
Facts - deep rooted, immutable or extremely hard to change
The main application is understanding cultural differences between individuals, teams and organisations, but also to help define deep-rooted causes of organisational resistance to change, or to help define core organisational values.
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Changing BehaviourWillem Goeman, Consultant, Australia It is imperative that change initiatives address people's mental models, people's thinking preferences ( Herrmann Brain Inventory is a very useful tool for this) and their emotions. |
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