How to Choose and 'Live' the Right Values for a Firm / Organisation?



Three Levels of Culture
Knowledge Center

Translate

Forum
13
Graham Williams
Management Consultant, South Africa

How to Choose and 'Live' the Right Values for a Firm / Organisation?

Values are being revisited in many organisations - yet few manage to select the right values and then anchor them in their culture as virtues. Often because they simply don't know how. Other causes of poor organisational values include:
  • WRONGLY CHOSEN VALUES: In a hasty attempt to get onto the vision and values bandwagon, organisations end up with values that are expected rather than what is core to their principles and their underlying assumptions. There is often a sameness about them. They represent what is basic to being in business rather than an exciting differentiation (like Zappos).
  • CYNICISM: There are major behavioural disconnects from stated values (VW, Barclays, BP to name a few) that raise cynicism about stated values in general, and question their sincerity and authenticity.
  • WRONG INTENT: There is a stampede to join the 'purpose economy'. Businesses see profit potential in embracing a higher purpose. They recognise that this can be a magnet that attracts talent and customers, enhances reputation, fosters engagement. Firms with a genuine motive (like Patagonia), are the exception. Purpose simply cannot be properly implemented without living the accompanying virtues.
  • PRESSURE TO UPHOLD REPUTATION: Sustainability challenges prompt organisations to "up their good citizen game", and some adopt a 'radical adaption' approach - but again without the support of entrenched virtues.
  • INCREASING DIVERSITY: Increasing diversity in the workplace puts pressure on organisations to develop cultures, values and behaviours where people are valued and looked after, and where differences become a strength and not (as is too often the case) a source of disharmony and discontent.
  • NOT COPING WITH RAPID CHANGES: When the pace of change overwhelms, and things are done too quickly, then the result may be lower quality outcomes, harmed relationships, loss of community, and lack of interest in the values.

How to Implement and Live the Published Values?

What underlying beliefs and assumptions, ways of converting stated values to character virtues, and visible symbols, artefacts and processes will determine whether an organisation will succeed at living their published values? Do the answers lie in:
  1. More ethical and benevolent leadership;
  2. Distinguishing between types of values (core, threshold, general);
  3. A change process that develops shared core values and seeks to align organisation and employee values;
  4. Attaching behaviour indicators to decided values;
  5. Special methods and techniques for anchoring chosen values in the culture;
  6. Techniques for individual behaviour modification and reinforcement, measurement and appraisal mechanisms;
  7. Other?
I'd appreciate your experiences and thoughts.

Sources:
Williams, G; Fox, P and Haarhoff D., "The Virtuosa Organisation: The Importance of VIRTUES for a Successful Business", Knowres Publishing 2015
Chouinard, Yvon, "Let My People Go Surfing: The Education of a Reluctant Businessman", Penguin Books 2006.
 

Rating

 
3
Gandhi Heryanto
Management Consultant, Indonesia
 

Bringing the Organization Values to Life

Here are 4 ways how to implement and live the publ...

 
1
Graham Williams
Management Consultant, South Africa
 

Bringing the Organization Values to Life

Thank you Gandhi. Clear, good input! By what proc...

 
3
Gandhi Heryanto
Management Consultant, Indonesia
 

The Process of Creating Organizational Values

@Graham Williams: As we know that a company’s core...

 
2
Graham Williams
Management Consultant, South Africa
 

The Process of Organisational Values Creation

Thank you Gandhi. My own preferred approach is lik...

 
4
Javier Elenes
Business Consultant, Mexico
 

Choosing and Permeating Organizational Values that Support the Strategy

A key issue in successful implementation of a comp...

 
3
Jaap de Jonge
Editor, Netherlands
 

Establish the Organization's Values from the Very Beginning

I know what I am going to say is not very helpful ...

 
3
Charles Alter
Consultant, United States
 

Finding and Living Values and Purpose

In my experience, Jim Collins' Good to Great is th...

 
2
Steve
Business Consultant, South Africa
 

Refreshing the Value System

I would add to the list of ideas: - Engage Employ...

 
1
Ozioma Afakwu
Student (MBA), United Kingdom
 

Apply All Prescribed... Thanks

Thank you for sharing this and thank you for all t...

 
1
Graham Williams
Management Consultant, South Africa
 

Thanks

It's wonderful to get this sort of response - an a...

 
1
Jaap de Jonge
Editor, Netherlands
 

How to Choose and Live the Right Values for an Organisation?

What a good topic this has become! To learn some m...

 
0
Maurice Hogarth
Consultant, United Kingdom
 

Determining the Right Values of an Organisation

The question asks about the "right values", as ind...

 
1
Paramathmuni srinivas Kumar
India
 

The Organization's Values Depend on the Context

I suppose depending on the context, the priority i...

 
2
Graham Williams
Management Consultant, South Africa
 

Right Values or Valuing Right

@Maurice Hogarth: Some thoughts for your delibera...

 
0
Graham Williams
Management Consultant, South Africa
 

Change of Priority in Choosing Organisation Values

I like your thought-provocation @srinivas! You've ...

 
1
Paul Pretorius
Management Consultant, South Africa
 

A Powerful Contribution

@Javier Elenes: This approach links the whole valu...

 
1
Jaap de Jonge
Editor, Netherlands
 

Creating Values Alignment

A new view towards how we can select and "live" th... 6-12-2022

   

More on Three Levels of Culture:
Summary
Discuss
Three Levels of Culture by Sathe
👀How to Choose and 'Live' the Right Values for a Firm / Organisation?
The Denison Culture Model
WHEN to Develop a Company Culture?
Organisational Structure and Design Will (Always) Influence Organisation's Culture
Innovative, Learning Organisations?
Factors in Organizational Culture?
🔥The Impact of Covid-19 on Company Culture
Influence of External Environment on Organizational Culture
The Distinction Between Organizational Culture and Organizational Climate
Creating a Good Working Environment and Culture
Will Artificial Intelligence Affect the Culture of your Organization?
A Culture of Voice for the Millennials Generation
Employee Culture and Organization Design
Five Steps to Guard Against Cultural Risk
How Does Globalization Impact your Organizational Culture?
The Influence of Organizational Culture and Intellectual Capital on the Management Accounting System as well as the Corporate Performance
What is the X Factor That Can Make your Culture Great? Quiddity
Enrich your Culture with Process Theology
How can Organizational Culture Lead to Company Performance?
The Influence of Intellectual Capital and Organizational Culture on the Management Accounting System and Company Performance
Three Levels of Culture Iceberg
Write Down the Unwritten Rules of your Organization's Culture
How to Establish a Positive Organizational Culture?
Special Interest Group

Do you have a keen interest in Three Levels of Culture? Become our SIG Leader

Three Levels of Culture
Knowledge Center



About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
© 2022 12manage - The Executive Fast Track. V15.8 - Last updated: 7-12-2022. All names ™ of their owners.