Follow-up on Root Cause Analysis (RCA)
Once the causes have been identified and recommendations are written, who becomes the owner of the RCA? Who is accountable for the realisation of all the action plans and to make sure everything has been done before closing the RCA?
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Murthy Basapur, India
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Follow Up on RCA
The process owner is accountable. Ownwership of the RCA is of the team.
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