Dashboard and KPI's are Driving Behaviors

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CSFs and KPIs > Forum > Dashboard and KPI's are Driving Behaviors

Dashboard and KPI's are Driving Behaviors
Sizenando Miguel, Director, United States, Member
Many organizations struggle to come up with relevant KPI's, and to build a dashboard that effectively drives culture, behavior, and to lead the entire organization to deliver the strategy. For instance, a push sales organization to deliver Revenue is entirely different from one to drive Gross Margin or ROS (%) or ROACE. The same concept applies to supply chain professionals. To push a supply chain organization to improve service level (%IFOT) without defining the cash flow deliverables will reduce ROACE. Senior management must define KPI's and a dashboard that eliminate or reduce attrition between departments and reward collaborators based on using the same set of KPI's across the board. Of course, to differentiate and reward the ones who deliver outstanding results in a department is also valid using specific metrics for that function. With that said, a piece of advice to all C's level. Strive to reach an agreement in which KPI's/Dashboard will track the success of strategy impleme (...) Read more? Sign up for free

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CSFs and KPIs
Summary
Forum
BSC Difference Between CSF and Goals
Dashboard and KPI's are Driving Behaviors
🔥Objectives and Key Results (OKR)
Best Practices
🥇Spider Web Visualization of Key Success Factors
🥈How to derive Key Performance Indicators (KPIs)?
🥉Aims versus Goals versus Objectives in Strategic Management
Usage of Key Performance Indicators (KPIs)
Applicability of KPI CSF KRA in Small Organizations
Critical Success Factors (CSFs) versus Balanced Scorecard
Difference Between a KPI and a KRA?
Measurement of DIFOTOQ
Make to Order Manufacturing Metrics
HRM Metrics and KPI's


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