Applicability of KPIs and CSFs in Small Organizations

CSFs and KPIs
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Ashok M

Applicability of KPIs and CSFs in Small Organizations

Wish to know if KPIs, CSFs, KRAs are applicable to lean / very small organisations? How has this been implemented in small organizations?


Are KPIs CSFs Applicable in Small Organizations?

In theory they are applicable to very small organizations as well. But in practice and reality you won't see them there. Small, entrepreneurial businesses are organized much more informally. So you won't find them in the same written or computerized formats or in any formal procedural form as they are described in literature.
Of course it is highly advisable that entrepreneurs have some key figures in their head or perhaps they uses a spreadsheet or similar.

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