All about CSFs and KPIs
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How to derive Key Performance Indicators (KPIs)?
kwapong, Manager, Ghana, Member
Corporate KPIs can be derived from the corporate strategy and implemented possibly with the help of the Balanced Scorecard.
Individual KPIs can be derived from key result areas in jobholders job descriptions. There should however, be a concrete effort to align job holders role to the key strategic objectives through a cascading process....
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Creating KPI and CSF
Ahmad Sultan Abdulla, Consultant, Malaysia, Member @ Kwapong: Agree with you although it is not that simple to apply this. The KPI's need to be SMART.... |
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