Results Oriented Delegation

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Results Oriented Delegation
Michael D. Moore, Member
An important part of results management involves effective delegation of work. An important skill in this area is delegating assignments through the lens of the employee. Attention to this substantially increases performance.

Scorecard Zero as a Tool for Results Management
Javier Elenes, Member
Getting results through others is all about management.
A tool that is often used to stay on course is a scorecard. The Scorecard Zero is an interesting variant. "Zero" means that before installing the scorecard you review the strategy and KSFs of the company from scratch and, most importantly you build support with the 3 Cs: Commitment, Competence and Consistency.
The scorecard zero shows a "colored" performance status (green, yellow and red).
The steps to take for scorecard zero are:
1. Competitive strategy clarification
2. Build support by commitment
3. Build support by competence (competitive abilities of people, equipment and systems
4. Build support by consistency aligning goals to strategy
5. Install and teach management the scorecard zero use to spot yellow and red performances to generate
6. Install corrective action to maintain course and results (customer value creation and economical value added).

Results Oriented Delegation - Scorecard Tool
Michael D. Moore, Member
Javier - I like the scorecard tool approach in principle but have found that many managers are not diligent in maintaining them. They tend to go through the motions when the deadline for completing arrives. That said, it is a workable solution when implemented.

Scorecard Zero Coloring the Performance Measurement
Javier Elenes, Member
Dear Michael, you are right, however I want to add that in order to facilitate an integral view (grasp) the performance and to generate corrective actions in items in yellow and red, the measurements should be "colored" green if the y comply with the target, yellow if there is a minor deviation and red with a major variance versus objectives. After that it is advisable to grasp yellow flags early as they are detected and do something to avoid the issue tuns red.
Tell to you people "I can understand that you have some issues on yellow, but I will not allow them to turn red".


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