Relational Capital and Effectiveness
🔥 NEW How precisely does relational capital contribute to organisational effectiveness?
X
Welcome to the Relational Capital forum. The topic being discussed here is: "Relational Capital and Effectiveness".
Sign up now to gain access. It's free.
| |
|
Comments
|
| |
|
|
0 |
|
Supreet Kedia
Student (MBA), India
|
|
Relational Capital and Effectiveness
An article I came accross recently is "The Barista Principle — Starbucks and the Rise of Relational Capital".
Top-performing companies focus extraordinary, enterprise-wide energy on moving beyond a transactional mind-set as they develop trust-based, mutually beneficial, and long-term associations, specifically with four key constituencies: customers, suppliers, alliance partners, and their own employees. Starbucks, the authors believe, exemplifies this new model of the relationship-centric organization.
This should answer your question sufficiently.
|
|
|
|
|
More on Relational Capital:
|
|
|
|
|
|
|
|
|
Log in
