Supporting Role Importance
Alexander , Business Consultant, United States, Member
Perhaps this might be more of an organizational problem, and ultimately limited by RACI. In the case of RAS
IC, the Supporting role is especially good at handling what an R would normally handle in this case.
For instance, if you have a territory or region that has several sales members, with a main regional manager, the main regional manager would be the Responsible member on that team while the Supporting members would be the sales reps out in the field.
Without the Supporting role, you miss a level of accountability that should be delegated to just several members (managers) to manage a group of team members.