|
Please register now to read all responses and to join this discussion yourself. It's easy and 100% free.
|
|
Co-creation in Service Sector
Rohit Kuttappan, CxO / Board, India, Member
|
How does co-creation apply to the service sector? Any examples? (...) Read more? Sign up for free
|
|
Please register now to read all responses and to join this discussion yourself. It's easy and 100% free.
Sign up for free Log in
|
| |
|
Co-creation in Services
Ceferino Dulay, Jr., Philippines, Member
|
|
There is a strategic value in working with clients especially in the service industry.
But since cost, speed, value, etc. are also very important especially during recession, it would be a big help if internal systems are also improved but always taking the customers' viewpoint.
Internal teams can be formed for this and they can be a rich source of innovations. Don't look at the team projects as something separate but as part of your work routine and so, should result into "employee team experience".
|
| |
|
Co-creation: Product Development <> Service Development
Ivo Dewit, Teacher, Belgium, Member
|
|
In addition to Rohit:
1. Are there specific differences in appying co-creation in product development and service development?
2. How does this - methodologically spoken - effect the (fuzzy) front-end of innovation?
|
|
