Co-creation in Service Sector

Knowledge Center


Next Topic

Co-Creation > Best Practices > Co-creation in Service Sector

Co-creation in Service Sector
Rohit Kuttappan, Project Manager, India, Member
How does co-creation apply to the service sector? Any examples? (...) Read more? Sign up for free

Please register now to read all responses and to join this discussion yourself. It's easy and 100% free.

Sign up for free     Log in

Co-creation in Services
Ceferino Dulay, Jr., Philippines, Member
There is a strategic value in working with clients especially in the service industry.
But since cost, speed, value, etc. are also very important especially during recession, it would be a big help if internal systems are also improved but always taking the customers' viewpoint.
Internal teams can be formed for this and they can be a rich source of innovations. Don't look at the team projects as something separate but as part of your work routine and so, should result into "employee team experience".

Co-creation: Product Development <> Service Development
Ivo Dewit, Teacher, Belgium, Member
In addition to Rohit:
1. Are there specific differences in appying co-creation in product development and service development?
2. How does this - methodologically spoken - effect the (fuzzy) front-end of innovation?

User Involvement and Customer Driven Process: KIT
Marie Morner Jansson, Management Consultant, Sweden, Member

Co-Creation Example at Starbucks, DART and Co-creation
Christian Ehlers, Student (University), Denmark, Member

Co-creation in Service Sector India
Bijoylaxmi Sarmah, Analyst, India, Member

Special Interest Group Leader

Interested? Sign up for free.

Best Practices

Knowledge Center


Next Topic

About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
2020 12manage - The Executive Fast Track. V15.4 - Last updated: 20-2-2020. All names of their owners.