Using House of Quality With Bottom of the Pyramid Framework
Chisakane Wasike, Entrepreneur, Kenya, Member
The Bottom of the Pyramid framework can be perceived as an idea that will make the poorest people in our society more creative and innovative. Whichever approach or policy is adopted to make this a reality can be achieved more effectively if the following House of Quality (House of TQM) elements are considered;
1: Foundations; includes ethics, integrity and trust.
2: Building bricks; includes training, teamwork and leadership.
3: Binding mortar entails effective and sound communication.
4: Roof is recognition.